Team Member (Auntie Anne's Mall of Louisiana - Baton Rouge, LA)

FRESH DINING CONCEPTS LLC•Baton Rouge, LA

2d•$12 - $12•Onsite

About The Position

A Team Member prepares and presents Auntie Anne’s and/or Cinnabon products to guests and maintains store premises and equipment in accordance with Fresh Dining Concepts, LLC standards. The position also serves guests, supports sales, operates the point-of-sale system, and performs opening, closing, cleaning, and maintenance duties. The role requires compliance with company policies, health and sanitation laws, and applicable federal and state regulations.

Requirements

0–1 years of food service industry experience or equivalent retail experience.
Current food handler certification, or ability to obtain certification within the first 30 days as required by local law.
Basic math and reading skills.
Ability to understand and carry out oral and/or written instructions in English and request clarification when needed.
Strong guest focus and people skills, a positive can-do attitude, and ability to learn quickly.
Availability to work shifts.
Ability to develop and maintain effective working relationships with coworkers.
Compliance with health and sanitation laws and regulations.
Ability to stand for prolonged periods, walk, squat, bend, and perform repetitive and constant hand and arm motions.
Ability to lift more than 50 pounds.
Ability to work in a fast-paced, highly stressed environment and work with agility.
Ability to work occasional long hours within applicable state and federal laws.
Ability to write simple correspondence in English and communicate information effectively in English in one-on-one and small-group settings.
Ability to test products by taste, color, and smell.
Minimum age to operate the oven is 16; 16-year-olds may not use the freight elevator.
Minimum age to operate the mixer is 18.

Nice To Haves

Experience with computers, smartphones, iPads, retail handhelds, and point-of-sale systems.
General knowledge and understanding of the food industry or retail operations.

Responsibilities

Prepare dough and other products, including lemonade, butter, dips, Cinnabons, and yogurt.
Roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt.
Prepare specialty pretzels or other brand products for Cinnabon.
Insert, rotate, and remove product trays; monitor ovens for proper baking time and product color.
Dip, drain, and fill pretzels or Cinnabons in the warmer or on the hot plate.
Prepare drinks and bag orders using appropriate health and safety measures.
Maintain a friendly and courteous attitude toward guests and coworkers.
Greet and serve guests, take orders, and provide product samples.
Professionally suggest and upsell products to increase profitability and average check size.
Operate the point-of-sale system efficiently, minimize voids, and make change accurately.
Set up equipment, utensils, and supplies for opening; break down, clean, and put them away at closing.
Perform cleaning and maintenance procedures as directed by the team member in charge of the shift.
Follow the uniform policy and company hygiene and appearance standards.
Maintain regular and consistent attendance and punctuality.
Comply with company policies and procedures, including applicable safety, environmental, OSHA, EPA, Right to Know, EEO, and ADA requirements.