Seasonal PT Team Member

Michaels•Federal Way, WA

7d•Onsite

About The Position

The Team Member delivers friendly customer service, helps customers locate products and find solutions, and provides a fast, friendly checkout experience. The role includes cash handling, explaining the benefits of the Rewards program and Private Label Credit Cards, completing enrollments, and educating customers about the Voice of Customer survey. Team Members also assist with Buy Online Pickup in Store and Ship From Store processes. Store operations duties include unloading trucks, stocking merchandise, completing planograms, maintaining merchandise recovery and general store recovery, processing returns and go-backs, performing Store In Stock Optimization and AD set duties, and supporting shrink and safety programs. Team Members follow company policies, standard operating procedures, and applicable legal requirements. They are expected to interact respectfully, maintain a positive attitude, and model the organization’s vision and values. The position is cross-trained in Custom Framing sales and production, and may include other assigned duties. This is a seasonal, part-time retail role in a public store setting. Work hours may include nights, weekends, and early mornings. Some work may take place in stock rooms that are not climate controlled or outdoors while retrieving carts or unloading trucks. The frame shop includes a glass cutter and heat press. Applicants must be at least 16 years old and satisfy applicable federal, state, and local legal requirements. The total base pay range is $17.50–$20.60; the position may be eligible for overtime compensation under applicable state and local laws.

Requirements

Must be at least 16 years old.
Must satisfy applicable federal, state, and local legal requirements of the job.
Ability to remain standing for long periods.
Ability to move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail and/or customer service experience preferred.

Responsibilities

Help customers shop, locate products, and find solutions.
Provide a fast and friendly checkout experience and handle cash according to standards.
Explain the Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers about the Voice of Customer survey.
Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.
Participate in truck unloading, stocking, and planogram processes.
Complete merchandise recovery and maintenance, including returns and go-backs, and general store recovery.
Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
Support shrink and safety programs.
Follow standard operating procedures, company programs, policies, and standards to comply with applicable laws and requirements.
Interact with others in an accepting and respectful manner, maintain a positive attitude, promote the organization’s vision and values, and serve as a role model.
Cross-train in Custom Framing sales and production.
Perform other duties as assigned.