Team Member – Clean Express Auto Wash
About The Position
As a Team Member at Clean Express Auto Wash, you will deliver exceptional customer service and support sales by introducing customers to monthly unlimited car wash packages and offering products. The role involves educating customers about the Unlimited Wash Club, creating positive first impressions, and engaging with customers before and after their wash to ensure satisfaction. You will also perform quality control checks, follow safety protocols and standard operating procedures, address customer concerns, operate basic retail equipment, and learn the wash process and equipment. Other related duties may be assigned.
Requirements
- High school diploma or equivalent, or current enrollment.
- Ability to work flexible hours, including weekends.
- Ability to stand and move throughout the site for the entire shift in a fast-paced environment.
- Ability to work outdoors in all weather conditions.
- Ability to lift up to 25 pounds consistently and up to 50 pounds occasionally.
- Positive attitude, willingness to take direction, and professional appearance.
- Ability to follow safety guidelines and wear required safety equipment.
Responsibilities
- Educate customers on the benefits of the Unlimited Wash Club.
- Greet customers and exceed their expectations by creating positive first impressions.
- Engage with customers before and after their wash to ensure satisfaction.
- Perform accurate quality control checks.
- Comply with safety protocols and standard operating procedures.
- Address customer escalations in a calm and collected manner.
- Operate basic retail equipment, including computers and point-of-sale systems.
- Promote memberships when interacting with new customers.
- Learn the wash process and equipment.
- Perform other related duties as required and assigned.
Benefits
- Pay increases tied to training and skill development.
- Recognition programs.
- Ongoing training and professional development.
- Unlimited Wash Club membership.
- 50% off retail items.
- Company-provided uniforms.
- Paid vacation (per Employee Manual).
- Starting pay of $15.00 per hour.
- Opportunities for advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
