Part Time Team Member

Michaels Stores•Destin, FL
•Onsite

About The Position

The Team Member provides friendly customer service, helps customers locate products and find solutions, and delivers a fast, friendly checkout experience. The role includes cash handling, promoting the Rewards program and Private Label Credit Cards, educating customers about the Voice of Customer survey, and supporting Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes. Team Members participate in truck unloading, stocking, planogram processes, merchandise recovery, and store maintenance. They perform Store In Stock Optimization (SISO) and AD set duties as assigned, support shrink and safety programs, and follow Company procedures, policies, and standards. Team Members are expected to interact respectfully, maintain a positive image, and serve as role models. The role also includes cross-training in Custom Framing sales and production and other assigned duties. This is a part-time position in a public retail store. Work may include nights, weekends, and early mornings. Store areas are climate controlled, though some stock rooms may not be; occasional outdoor work may be required for cart retrieval or truck unloading. The frame shop contains a glass cutter and heat press. Michaels requires team members in this role to be at least 16 years old. Reasonable accommodations may be available for qualified individuals.

Requirements

  • Must be at least 16 years old.
  • Ability to remain standing for long periods.
  • Ability to move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
  • Applicants in the U.S. must satisfy applicable federal, state, and local legal requirements of the job.

Nice To Haves

  • Retail and/or customer service experience is preferred.

Responsibilities

  • Help customers shop, locate products, and find solutions.
  • Provide a fast and friendly checkout experience and handle cash according to standards.
  • Engage customers about the Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customers about the Voice of Customer (VOC) survey.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POG) processes.
  • Complete merchandise recovery and maintenance, including returns and general store recovery.
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
  • Support shrink and safety programs.
  • Follow Standard Operating Procedures, Company programs, policies, and standards to ensure compliance with applicable laws and requirements.
  • Interact with others in an accepting and respectful manner, maintain a positive attitude, and serve as a role model for other Team Members.
  • Cross-train in Custom Framing sales and production.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program, depending on position and eligibility.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services, depending on position and eligibility.
  • Flexible spending accounts, depending on position and eligibility.
  • Commuter benefits, depending on position and eligibility.
  • Tuition assistance, depending on position and eligibility.
  • Adoption assistance, depending on position and eligibility.
  • Voluntary insurance options, depending on position and eligibility.
  • Employee discounts.
  • Access to partner discount programs.
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