The Team Member provides friendly customer service, helps customers locate products and find solutions, and delivers a fast, friendly checkout experience. The role includes cash handling, promoting the Rewards program and Private Label Credit Cards, educating customers about the Voice of Customer survey, and supporting Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes. Team Members participate in truck unloading, stocking, planogram processes, merchandise recovery, and store maintenance. They perform Store In Stock Optimization (SISO) and AD set duties as assigned, support shrink and safety programs, and follow Company procedures, policies, and standards. Team Members are expected to interact respectfully, maintain a positive image, and serve as role models. The role also includes cross-training in Custom Framing sales and production and other assigned duties. This is a part-time position in a public retail store. Work may include nights, weekends, and early mornings. Store areas are climate controlled, though some stock rooms may not be; occasional outdoor work may be required for cart retrieval or truck unloading. The frame shop contains a glass cutter and heat press. Michaels requires team members in this role to be at least 16 years old. Reasonable accommodations may be available for qualified individuals.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed