Los Lunas Team Member PT
About The Position
The Team Member prepares and safely loads vehicles for the car wash, supports guests throughout the wash process, and helps maintain the facility and its equipment. The role includes greeting guests, guiding vehicles into the tunnel, preparing vehicles for washing, performing safety inspections, making appropriate equipment adjustments, and responding to tunnel incidents safely. Team Members also provide vacuum service, communicate vehicle and equipment information to the crew, and help support membership visits and sales. The position includes learning and following opening, closing, cleaning, safety, guest-service, and conflict-resolution procedures. Team Members maintain an organized facility, complete shift reports and operational checklists, participate in required training and meetings, and may train new team members using approved modules. The role requires working outdoors in all weather conditions, standing throughout the day, and lifting up to 50 pounds. The position is part-time and eligible for cash and digital tips.
Requirements
- Knowledge of property safety and layouts, including what not to wash.
- Knowledge of tunnel equipment and emergency-stop locations.
- Ability to safely guide and load vehicles and perform vehicle safety inspections.
- Ability to work in all weather conditions, including cold, heat, wet weather, rain, and snow.
- Ability to lift up to 50 pounds.
- Ability to stand for the entire workday.
- Willingness to attend mandatory training sessions, team meetings, and cleaning activities.
Responsibilities
- Greet guests as they approach the car wash tunnel and engage with each guest using the 4 Steps of Service.
- Safely guide and load each vehicle according to its size.
- Prepare vehicles for washing with the bug prep gun and remove mud from wheel wells when appropriate.
- Perform vehicle safety inspections before washing and make key adjustments to car wash equipment.
- Handle tunnel incidents effectively and safely, and know the locations of emergency stops.
- Provide vacuum service and observe the vacuum area to support guest satisfaction.
- Inform retail guests about memberships and help support member visit success, including license plate recognition and RFID sticker reads.
- Communicate key vehicle information and equipment retractions to the crew.
- Present the company’s Difference and explain the three single-wash packages.
- Follow the LEAP Conflict Resolution process and use knowledge of membership management.
- Participate in the nightly close-down checklist and complete daily shift reports documenting shift performance.
- Maintain a clean, organized car wash facility, including equipment, walls, trench, vacuums, trash cans, and lot.
- Learn to safely open and close the car wash with leadership; use ladders safely and engage emergency stops while cleaning.
- Follow backroom safety practices and learn equipment procedures.
- Follow company policies, procedures, safety standards, codes of conduct, and Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals.
- Attend mandatory training sessions, team meetings, and cleaning activities.
- Train new team members on approved training modules.
- Perform other duties assigned by management.
Benefits
- Eligible for cash and digital tips
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
