Team Member - Flying Ace Express Car Wash
About The Position
As a Team Member at Flying Ace Express Car Wash, you will provide exceptional customer service while supporting sales efforts. You will engage potential customers, present monthly unlimited car wash packages, and upsell products to existing customers. The role includes educating customers about the Unlimited Wash Club, greeting customers, supporting satisfaction before and after washes, performing quality-control checks, following safety procedures, responding calmly to customer concerns, operating basic retail equipment, and learning the wash process and equipment. Other related duties may be assigned. The position is based at 1237 E Central Ave, Miamisburg, Ohio. Express Wash Concepts describes opportunities for growth and advancement, with training and skill development tied to pay increases. The job requires working flexible hours, including weekends, standing and moving throughout the site for the entire shift, and working outdoors in all weather conditions.
Requirements
- High school diploma or equivalent, or current enrollment.
- Ability to work flexible hours, including weekends.
- Ability to stand and move throughout the site for an entire shift in a fast-paced environment.
- Ability to work outdoors in all weather conditions.
- Ability to lift up to 25 pounds consistently and up to 50 pounds occasionally.
- Positive attitude, willingness to take direction, and professional appearance.
- Ability to follow safety guidelines and wear required safety equipment.
Responsibilities
- Provide exceptional customer service and engage customers before and after washes to support their satisfaction.
- Present monthly unlimited car wash packages and upsell products to existing customers.
- Educate customers about the benefits of the Unlimited Wash Club and pitch memberships to new customers.
- Greet customers and create positive first impressions that meet or exceed expectations.
- Perform accurate quality-control checks.
- Comply with safety protocols and standard operating procedures.
- Address customer escalations calmly and professionally.
- Operate basic retail equipment, including computers and point-of-sale systems.
- Learn the car wash process and equipment.
- Perform other related duties as required and assigned.
Benefits
- Pay increases tied to training and skill development
- Recognition programs
- Ongoing training and professional development
- Unlimited Wash Club membership
- 50% off retail items
- Company-provided uniforms
- Paid vacation (per Employee Manual)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
