Seasonal Team Member - Regal Green Hills - $16.50 per Hour

Regal Theatres•Nashville, TN

3d•Onsite

About The Position

Regal Team Members help create exceptional theatre experiences by welcoming guests, serving concessions, and keeping auditoriums and other areas clean and ready. Team Members may be assigned to concession and usher duties according to theatre needs and employee availability. Positions may be classified as variable-hour, part-time fixed, part-time regular, or full-time hourly. The role involves guest service, operating concession equipment and point-of-sale systems, supporting theatre operations, and responding to issues as they arise. This is a seasonal position at Regal Green Hills, with listed pay of $16.50 per hour.

Requirements

Complete cast certification programs as a cast member and box office cashier, or be progressing toward completion.
If assigned to sell or serve alcohol, complete legally required state or local training, obtain required certification, and complete Regal Responsible Beverage Server training through Regal Online University.
Possess good public-speaking and listening skills and communicate clearly and directly.
Perform calculations quickly and accurately and identify and correct errors.
Identify problems, gather relevant information, consider possible causes and alternatives, and reach evidence-based conclusions.
Take initiative and perform under pressure or opposition.
Communicate effectively with customers, coworkers, and management; establish goals, budget time, and set priorities.
Meet the physical demands of the role, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Maintain regular and consistent attendance and follow the dress code.
Perform general cleaning duties and respond to emergency situations when called upon.
Operate concession point-of-sale systems and handle cash drawers, credit cards, checks, gift cards, coupons, and concession inventory accurately.
Promote the Regal Rewards program and use upselling or suggestive-selling techniques.
Prepare, operate, and clean concession equipment; comply with food-safety laws and applicable break and meal-period laws.
Maintain required alcohol certification and training when applicable; serve alcohol only when of legal age under applicable laws.
Read and understand training materials covering topics such as sexual harassment and discrimination.
Scan and check tickets and direct guests to their auditoriums.
Inspect backpacks, bags, and packages when applicable; manage crowds and help guests find seats.
Enforce the MPAA rating system.
Inspect auditoriums for picture and sound quality, content or film theft, and safety concerns.
Report problems, discrepancies, and unusual situations to management.
Clean auditoriums after scheduled shows and maintain clean restrooms, lobby areas, hallways, and other areas outside auditoriums.
Monitor the cleanliness and operation of theatre vending equipment.
Perform opening and closing duties as assigned by management.
Provide clear, effective communication and customer service to guests, coworkers, and management; set goals, manage time, and prioritize work.