Team Member 8849 - Referral / TTA

Twice Daily•Franklin, TN

About The Position

Twice Daily & White Bison are hiring a Team Member to provide welcoming guest service and contribute to food service, store operations, cleanliness, and a positive guest experience. Team Members are cross-trained and may perform functions across multiple positions during a shift, including cashier, host/hostess, food service team member/prep cook, and barista. The role involves working in a fast-paced environment and helping ensure quality, safety, efficiency, and brand standards across the store. Team Members welcome guests, build relationships, respond to guest needs, and resolve issues. Depending on the tasks assigned, they may operate a cash register, stock shelves and inventory, clean restrooms and kitchen areas, prepare and sell food, assist guests with products and orders, promote offerings, and make handcrafted beverages. Food service responsibilities include maintaining kitchen cleanliness and sanitation, following recipes and brand standards, and handling food-related duties such as product rotation and inventory management. Training is provided, and the company emphasizes internal promotion and career development. The company lists day, evening, and overnight shifts. Weekend availability is preferred, and overtime is optional. Part-time and full-time schedules are available.

Requirements

  • Must be at least 18 years old.
  • Clear communication skills.
  • Able and willing to lift and stock inventory weighing up to 50 pounds.
  • Accountable, reliable, and punctual.
  • Team-first attitude and coachability.
  • Ability to stand for the entire shift.
  • Able to perform basic math functions.

Nice To Haves

  • Prior convenience-store, retail, food-service, or customer-service experience.
  • Bilingual ability.
  • Desire for personal and professional advancement.
  • Shift flexibility.
  • Weekend availability.

Responsibilities

  • Welcome guests and provide friendly, personalized service.
  • Build relationships with guests, understand their needs, and help resolve questions or issues.
  • Contribute to food service by preparing or selling food and helping guests locate food items.
  • Maintain cleanliness in store, kitchen, restroom, and work areas, and follow sanitation, health, safety, and brand standards.
  • Operate a cash register, collect payments, make accurate change, and maintain an accurate cash drawer.
  • Stock shelves and inventory, and perform multiple tasks in a fast-paced environment.
  • Assist guests with Made to Order kiosks, product guidance, orders, loyalty programs, samples, and current promotions.
  • Follow recipes and maintain consistent food quality; handle food-related responsibilities such as product rotation and inventory management.
  • Prepare handcrafted beverages using provided equipment and training.
  • Identify guest or teammate needs, take action to find solutions, and communicate ideas for improvement.

Benefits

  • Weekly pay with a daily pay option.
  • Same-day start.
  • 401(k) matching.
  • Affordable healthcare insurance.
  • Paid training.
  • Paid time off for all.
  • Healthy meal perks.
  • Fuel and store discounts.
  • Part-time and full-time schedules.
  • Tuition reimbursement up to $2,500 per year.
  • Pet and life insurance programs.
  • Unlimited referral bonus program.
  • Internal preference for promotions.
  • Ongoing career development training.
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