Team Member Relations Manager (37454)

Agua Caliente Casinos • Cathedral City, CA

10d

About The Position

The Team Member Relations Manager supports the Human Resources Manager as a liaison in responding to Team Member issues. The role researches Team Member complaints, assists with communicating company and corporate decisions regarding policy changes, and works with or recommends programs to Human Resources Team Members that affect workplace culture. The position also administers Team Member benefit plans, including life, health, dental, and disability insurance, Leave of Absence, and Workers’ Compensation.

The role maintains a visible presence and direct contact with Team Members in their normal work environment, researches concerns and issues raised by active Team Members, and communicates appropriate information as directed. It may coordinate Team Member forums at the direction of the Human Resources Manager. The position must provide excellent guest service and comply with Tribal Ordinance, Regulations, the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures. There are no supervisory responsibilities.

Requirements

• High school diploma or GED.
• 2–3 years of Human Resources experience, or a combination of related education and experience.
• Strong management and computer skills.
• Ability to stand, move, and work throughout the office area and properties, including walking up to 1 mile, climbing stairs, and sitting at a desk or workstation for the duration of the shift.
• Ability to work in a smoke-filled environment.
• Ability to grasp, bend, lift, carry, or otherwise move goods weighing at least 25 lbs. intermittently.
• Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and multi-line telephone.

Nice To Haves

• 2 years of college preferred.

Responsibilities

• Maintain a highly visible presence and direct contact with Team Members in their normal work environment.
• Recommend policies and procedures to the Human Resources Manager to improve Team Member Relations.
• Research concerns and issues raised by active Team Members.
• Stay knowledgeable about company, departmental, and central policies, policy changes, and decisions.
• Communicate appropriate information to Team Members as directed.
• Coordinate Team Member forums as needed, as directed by the Human Resources Manager.
• Administer Team Member benefit plans, including life, health, dental, and disability insurance, Leave of Absence, and Workers’ Compensation.
• Provide excellent guest service.
• Adhere to Tribal Ordinance, Regulations, the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED