Team Member Relations Manager - Red Rock

Durango Casino & Resort • Las Vegas, NV

7d

About The Position

Manages the Employee Relations function and serves as a front-line contact for Team Members and leaders. Interprets and ensures consistent application of policies, responds to questions and complaints, mediates conflicts, and coaches and counsels Team Members to improve relationships and performance. The role also involves completing investigations, resolving Employee Relations issues, and spending substantial time on the floor promoting Station Casinos’ Focus on Family company-wide culture.

Requirements

• Bilingual in Spanish.
• Proficiency in Microsoft Office, PowerPoint, Excel, and Outlook.
• Service-oriented mindset and professional demeanor.
• Ability to maintain highly confidential information.
• Ability to express ideas and make recommendations concerning job-related issues.
• Ability to use critical-thinking skills to work independently and collaboratively.
• Active registration, or ability to obtain applicable registration, as required by the State of Nevada’s Gaming Control Board.
• Ability to understand, read, speak, and write effectively in English.

Nice To Haves

• Previous experience in Human Resources and/or the Gaming/Hospitality industry is a plus.

Responsibilities

• Manage the Employee Relations function.
• Serve as a front-line interface with Team Members and leaders on policy interpretation and consistent application.
• Respond to questions and complaints.
• Mediate conflicts.
• Coach and counsel to improve relationships and performance.
• Complete investigations and resolve Employee Relations issues.
• Spend substantial time on the floor promoting Station Casinos’ Focus on Family company-wide culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed