Team Member Experience Manager

Old National Bank•Evansville, IN

About The Position

The Team Member Experience Manager drives Old National Bank’s approach to team member experience, culture, listening, and recognition to strengthen engagement, belonging, retention, and organizational performance. The role translates team member insights into actionable strategies, equips leaders to foster engagement and culture locally, and advocates for team members. It collaborates with Human Resources, Internal Communications, Talent Strategy, Learning and Development, and business leaders to support organizational change and enhance the team member experience. The position leads enterprise listening and culture initiatives, including gathering and analyzing feedback from surveys, listening sessions, onboarding, exits, and other channels. It develops frameworks, measures, and analytics strategies to assess impact and drive continuous improvement. The manager also provides strategic leadership to ACE Teams, Culture Champions, and business leaders, and leads enterprise recognition and appreciation efforts.

Requirements

Bachelor’s degree or equivalent experience.
At least 3 years of experience in employee engagement, communications, human resources, culture, or a related field.
Experience administering surveys, recognition programs, or employee initiatives.
Strong communication and organizational skills.
Ability to analyze data and prepare reports.
Experience with Microsoft Office applications and Canva.

Nice To Haves

Experience with Qualtrics.
Experience with Motivosity.

Responsibilities

Lead Old National’s enterprise team member experience and listening initiatives, using surveys, listening sessions, onboarding feedback, exit insights, and other feedback channels.
Analyze and synthesize workforce insights to identify trends, root causes, risks, and opportunities, and recommend improvements to engagement, retention, and organizational performance.
Develop scalable frameworks, success measures, and analytics strategies to evaluate impact, benchmark progress, and drive continuous improvement.
Lead enterprise culture initiatives that strengthen connection, belonging, collaboration, and alignment with the organization’s Mission, Vision, and Values.
Provide strategic leadership to ACE Teams, Culture Champions, and business leaders to strengthen local ownership of culture, recognition, engagement, and community involvement.
Partner with leaders to embed culture and values throughout the team member lifecycle and support organizational growth, change, and transformation.
Lead the organization’s approach to recognition and appreciation, ensuring programs reinforce culture, engagement, and business objectives.
Evaluate recognition data, workforce insights, and industry trends to measure effectiveness and recommend improvements.
Partner with leaders and stakeholders to embed recognition into leadership practices and foster a culture of appreciation.
Build trusted relationships across the organization and advocate for the team member experience.
Provide leaders with data-driven insights and strategic guidance on engagement, culture, recognition, and organizational effectiveness.