Team Member Experience Manager

Old National Bank • Evansville, IN

1d • $52,800 - $103,500

About The Position

The Team Member Experience Manager drives Old National Bank’s approach to team member experience, culture, listening, and recognition to strengthen engagement, belonging, retention, and organizational performance. The role translates team member insights into actionable strategies, equips leaders to foster engagement and culture locally, and advocates for team members. It works closely with Human Resources, Internal Communications, Talent Strategy, Learning and Development, and business leaders to support organizational change and enhance the team member experience.

The position leads enterprise listening and experience initiatives, using surveys, listening sessions, onboarding feedback, exit insights, and other feedback channels. It analyzes workforce insights, identifies trends and root causes, anticipates risks and opportunities, and develops recommendations, scalable frameworks, success measures, and analytics strategies to evaluate impact and drive continuous improvement.

The manager leads enterprise culture initiatives that strengthen connection, belonging, collaboration, and alignment with Old National’s Mission, Vision, and Values. The role provides strategic leadership to ACE Teams, Culture Champions, and business leaders; supports embedding culture and values throughout the team member lifecycle; and leads the organization’s approach to recognition and appreciation. The salary range is $52,800–$103,500 per year, plus bonus; actual offers may vary based on responsibilities, qualifications, experience, and geographic location.

Requirements

• Bachelor’s degree or equivalent experience.
• At least 3 years of experience in employee engagement, communications, human resources, culture, or a related field.
• Experience administering surveys, recognition programs, or employee initiatives.
• Strong communication and organizational skills.
• Ability to analyze data and prepare reports.
• Experience with Microsoft Office applications and Canva.

Nice To Haves

• Experience with Qualtrics.
• Experience with Motivosity.

Responsibilities

• Design and execute enterprise team member experience and listening initiatives.
• Lead team member listening efforts using surveys, listening sessions, onboarding feedback, exit insights, and other feedback channels.
• Analyze workforce insights to identify trends, uncover root causes, anticipate risks and opportunities, and recommend improvements to engagement, retention, and organizational performance.
• Develop scalable frameworks, success measures, and analytics strategies to evaluate impact, benchmark progress, and drive continuous improvement.
• Lead enterprise culture initiatives that strengthen connection, belonging, collaboration, and alignment with the organization’s Mission, Vision, and Values.
• Provide strategic leadership to ACE Teams, Culture Champions, and business leaders to strengthen local ownership of culture, recognition, engagement, and community involvement.
• Partner with leaders to embed culture and values throughout the team member lifecycle and support organizational growth, change, and transformation.
• Drive the organization’s approach to recognition and appreciation, ensuring programs reinforce culture, engagement, and business objectives.
• Evaluate recognition data, workforce insights, and industry trends to measure effectiveness and recommend improvements.
• Partner with leaders and stakeholders to embed recognition into leadership practices and foster a culture of appreciation.
• Build trusted relationships across the organization and advocate for the team member experience.
• Provide leaders with data-driven insights and strategic guidance on engagement, culture, recognition, and organizational effectiveness.
• Lead culture and engagement strategies that support organizational change and help leaders build trust, strengthen resilience, and sustain engagement through transformation.

Benefits

• Competitive compensation and incentive program, including bonus.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Continuing education opportunities.
• Employee assistance program.
• Impact Network Groups led by team members, focused on engagement, awareness of diverse backgrounds and experiences, and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager