Team Manager-Springfield, IL

Panera Bread•Springfield, IL

About The Position

The Team Manager is part of Panera’s bakery-cafe leadership team and helps run successful shifts, support team development, and maintain guest-facing standards. The role focuses on delivering quality food and service, building lasting guest relationships, and coaching team members to meet goals in sales, speed, order accuracy, and guest experience. Team Managers also participate in interviewing and selection, train team members in food safety, and help foster a culture of warmth, belonging, growth, and trust. The role requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. A job offer is conditional upon the results of a background check.

Requirements

Must be at least 18 years of age.
Proven ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
ServSafe certification, or ability to achieve certification.
Ability to work flexible hours, including nights and weekends.
Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
Ability to stand and walk for up to 6 hours.
Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.

Nice To Haves

At least 1 year of restaurant management experience is preferred.

Responsibilities

Ensure guests are delighted by the quality of the food, service, and staff.
Build engaging relationships that lead to long-term, loyal guests.
Lead, manage, coach, inspire, motivate, and develop team members to exceed goals in sales, speed, order accuracy, and guest experience.
Celebrate team members’ achievements.
Participate in the interviewing and selection process.
Train the team in food safety standards and ensure those standards are maintained.
Help build a culture of warmth, belonging, growth, and trust.
Represent Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, celebrating success, and seeing the best in others.