Team Manager-Springfield, IL

Panera Bread•Springfield, IL

About The Position

The Team Manager is part of the bakery-cafe leadership team and helps run successful shifts, develop team members, and maintain Panera’s guest-service and operational standards. The role focuses on delivering quality food and service, building loyal guest relationships, and coaching the team to achieve goals in sales, speed, order accuracy, and guest experience. The Team Manager also supports hiring, food-safety training, and a culture of warmth, belonging, growth, and trust. The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. Any job offer is conditional upon the results of a background check.

Requirements

Minimum age of 18.
Ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
ServSafe certification, or ability to achieve certification.
Flexible availability, including nights and weekends.
Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
Ability to stand and walk for up to 6 hours.
Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.
A background check is required as a condition of any job offer.

Nice To Haves

1 or more years of restaurant management experience preferred.

Responsibilities

Ensure guests are delighted by the quality of the food, service, and staff.
Build engaging relationships that encourage long-term guest loyalty.
Lead, manage, coach, motivate, and develop team members to meet goals in sales, speed, order accuracy, and guest experience; celebrate their achievements.
Participate in interviewing and selecting team members.
Train the team in food-safety standards and ensure those standards are maintained.
Help build a culture of warmth, belonging, growth, and trust.
Represent Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions, taking initiative, working as a team, celebrating success, and seeing the best in others.