Team Manager - Syracuse, NY
About The Position
As a Team Manager at Panera, you’ll be part of the bakery-cafe’s leadership team, helping run great shifts, support team development, and maintain the high standards guests expect. The role focuses on delivering quality food and service, developing team members, and creating a welcoming culture while meeting goals for sales, speed, order accuracy, and guest experience. This role requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. A job offer is conditional upon the results of a background check. The role regularly involves lifting, carrying, pushing, or pulling objects weighing up to 25 pounds; standing and walking for up to six hours; and communicating clearly and quickly understanding directions in a loud environment.
Requirements
- Must be at least 18 years old.
- Proven ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
- ServSafe certification, or ability to achieve certification.
- Ability to work flexible hours, including nights and weekends.
- Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
- Ability to stand and walk for up to six hours.
- Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.
- Any job offer is conditional upon the results of a background check.
Nice To Haves
- One or more years of restaurant management experience preferred.
Responsibilities
- Ensure guests are delighted by the quality of the food, service, and staff.
- Build engaging relationships that lead to long-term, loyal guests.
- Lead, manage, and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience, and celebrate their achievements.
- Participate in interviewing and selecting team members.
- Train the team in food safety standards and ensure those standards are maintained.
- Help build a culture of warmth, belonging, growth, and trust.
- Model Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, celebrating success, and seeing the best in others.
Benefits
- Competitive pay and eligibility for quarterly bonuses.
- Free on-shift meals and unlimited fountain beverages.
- Paid vacation, sick time, and holidays.
- Medical, dental, vision, life, and pet insurance.
- 401(k) with match available.
- Career advancement and leadership development opportunities.
- Tuition discounts.
- Perks and rewards for team members.
- Team member assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
