PARTS ASSOCIATE - Syracuse, NY

Military Spouse Corporate Career Network•Syracuse, NY

2d•Onsite

About The Position

The Parts Associate quotes, orders, and stocks parts for the service department to help meet deadlines and cost-effectiveness goals. The role supports managers and technicians by identifying parts and accessories for trucks, truck bodies, and aerial equipment; maintaining parts inventory and records; sourcing suppliers; and coordinating parts purchases, delivery, and use on repair orders. The associate also supports other branches, assists with year-end inventory, and picks up and delivers parts and equipment from customers and vendors. The position is based at Custom Truck One Source in Cicero, New York. It is primarily performed in a shop or parts office setting. The schedule is Monday through Friday on the day shift, with overtime or additional hours and days as needed to meet business demands. The role may involve exposure to bright lights, extreme temperatures, loud noise, dust, gas, and fumes, and requires the ability to lift up to 50 pounds and perform other physical tasks.

Requirements

Previous parts purchasing and parts warehousing experience.
Proficient computer skills and the ability to learn new software and ERP systems quickly.
Ability to use Microsoft Office, including Word, Excel, and Outlook.
High school diploma or equivalent.
Valid driver's license.
Ability to work as scheduled with punctual attendance.
Ability to bend, stoop, lift up to 50 pounds, and occasionally lift, carry, push, or pull; some climbing and balancing; significant stooping, kneeling, crouching, or crawling.
Ability to work additional hours or days as necessary to meet business demands.

Nice To Haves

Knowledge of heavy- and light-duty trucks and equipment.

Responsibilities

Assist managers and technicians in determining parts and accessories needed for tasks by researching trucks, truck bodies, and aerial equipment parts.
Maintain detailed knowledge of parts associated with the assigned ordering department and stay current on new products and product updates.
Maintain parts inventory and order stock items.
Create and maintain part numbers, supplier records, and the parts master file.
Research and evaluate suppliers based on factors such as price, quality, selection, service, support, availability, reliability, capabilities, reputation, and history.
Locate and build relationships with aftermarket vendors.
Find parts availability when items are not in stock and place purchase orders.
Provide parts quotes and costs for repair orders.
Verify that parts are correctly applied to each repair order.
Follow up on back-ordered parts and communicate expected delivery dates.
Assist other branches with interbranch requests and parts questions.
Assist with year-end physical inventory.
Pick up and deliver parts and equipment from customers and vendors.
Receive parts into the warehouse, check them for accuracy, label them as needed, and stock them.