Associate Administrative Assistant - Syracuse, NY

PepsiCo•Syracuse, IN
•$39,500 - $63,100

About The Position

The Associate Administrative Assistant provides daily administrative and operational support to sales, delivery, and warehouse teams across assigned locations. The role is a primary point of contact for front-office inquiries, manages incoming phone calls and visitors, processes sales orders, and coordinates location events. It also supports employee onboarding, procurement, record maintenance, phone and asset management, and other day-to-day business activities to help ensure efficient location operations. The position provides backup support for location and market functions and requires accurate recordkeeping, professional communication, flexibility, collaboration, and the ability to prioritize multiple responsibilities and adapt to changing operational needs.

Requirements

  • High school diploma or equivalent required.
  • Basic computer skills, including familiarity with Microsoft Office applications such as Outlook, Word, and Excel.
  • Strong organizational skills and attention to detail, including the ability to maintain accurate records and manage multiple responsibilities.
  • Effective verbal and written communication skills with a professional, customer-focused approach.
  • Ability to answer phones, greet visitors, and interact professionally and courteously with employees, customers, and other business contacts.
  • Ability and willingness to learn internal systems and processes related to sales order entry, procurement, employee documentation, and asset management.
  • Ability to appropriately handle confidential employee and business information.
  • Dependable, proactive, and adaptable, with the ability to work independently and collaboratively as part of a team.
  • Ability to prioritize responsibilities, meet deadlines, and adapt to changing business needs.

Nice To Haves

  • Previous administrative or office experience is preferred, but not required.

Responsibilities

  • Manage incoming phone calls, greet visitors, respond to inquiries, and provide general administrative support to location teams.
  • Process sales orders for assigned locations accurately and promptly.
  • Coordinate procurement activities and assist with donation requests and related administrative processes.
  • Conduct and coordinate I-9 employment eligibility verifications for new employees in accordance with established procedures.
  • Maintain accurate and up-to-date driver files and related documentation.
  • Manage phone-related assets, maintain records, and coordinate device assignments and related support.
  • Coordinate and support location events, including planning, logistics, and administrative arrangements.
  • Provide backup coverage for location support functions to maintain continuity of daily operations.
  • Provide administrative and operational support across the market as needed to address coverage requirements and business needs.
  • Maintain accurate records and complete administrative tasks with attention to detail.
  • Communicate professionally and effectively with internal teams, visitors, and other stakeholders.
  • Manage multiple responsibilities, meet deadlines, and respond to changing operational needs.
  • Provide flexible, collaborative support and coverage across locations and markets.

Benefits

  • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
  • Medical, dental, and vision coverage, subject to elections and eligibility.
  • Disability benefits, subject to elections and eligibility.
  • Health and dependent care reimbursement accounts, subject to elections and eligibility.
  • Employee Assistance Program (EAP).
  • Accident, group legal, and life insurance, subject to elections and eligibility.
  • Defined Contribution Retirement Plan.
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