Assistant Store Manager - Destiny Mall, Syracuse, NY

DTLR, Inc. • Syracuse, NY

2d • $19 - $21 • Onsite

About The Position

The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations to support sales and profitability. The role includes merchandising execution, expense and inventory management, training and development, human resources support, and delivering outstanding customer service. The position is based at Destiny Mall in Syracuse, New York, and may require working in multiple stores in the assigned district. The standard work week does not exceed 40 hours, and a flexible schedule is required, including days, nights, weekends, and holidays.

Requirements

• At least one year of retail management experience.
• Solid knowledge of business and excellent command of English for effective communication with management, associates, and customers.
• Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
• Ability to think strategically and plan and organize effectively.
• Professionalism in all situations.
• Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
• Results-driven, critical, and creative thinking skills.
• Project management, time management, analytical, and organizational skills.
• Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
• Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
• Ability to execute directives with precision and consistency.
• Working knowledge of Microsoft Office products.
• Willingness to work in multiple stores in the assigned district.
• Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
• Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
• Reliable transportation.
• Willingness to travel by car, plane, or train.

Responsibilities

• Support the overall quality and performance of retail store staff.
• Ensure compliance with company policies and procedures.
• Model effective leadership to build commitment to store goals and training standards.
• Assist with recruiting, selecting, training, and developing store personnel.
• Assist the Store Manager with annual employee performance evaluations and provide feedback.
• Assist with expense management and develop strategies to meet budget expectations.
• Monitor and identify potential loss or inventory inconsistencies to help meet shrink goals at or below the company plan.
• Monitor and control operational compliance, safety, and business standards.
• Support training employees in suggested selling and merchandising techniques.
• Uphold customer service standards and foster a friendly environment so customers receive outstanding service.
• Assist with completing accurate and regular merchandise inventory counts.
• Perform other duties as assigned.

Benefits

• Bonus opportunity if guidelines or criteria are met.
• Company 401(k) plan eligibility for all roles.
• Medical, dental, and vision benefits for full-time roles.
• Company-paid time off for full-time roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed