Store Manager In Syracuse Ny

Dollar General • Syracuse, NY

1d • Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance, and compliance with labor laws and company policies. The manager also leads store operations, inventory and merchandise presentation, customer service, cash and security controls, safety, and required documentation.

The manager must personally open the store at least twice per week and personally close it at least twice per week. The position regularly involves walking and standing, handling and stocking merchandise, unloading trucks, and driving to make bank deposits. The environment is fast-paced with moderate noise and occasional exposure to outdoor weather conditions.

Dollar General offers benefit programs intended to support employees and their families, subject to eligibility and waiting-period requirements. The role may also be eligible for short-term incentive opportunities based on individual and/or company performance. Applications remain open until a candidate is selected and accepts.

Requirements

• Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform basic mathematical calculations, including percentages.
• Knowledge of cash handling, cashier accountability, and deposit control.
• Ability to use IBM cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
• Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
• Good organization skills and attention to detail.
• Ability to solve problems and handle varied situations where limited standardization exists.
• High school diploma or equivalent strongly preferred.
• One year of management experience in a retail environment preferred.
• Ability to frequently walk and stand, bend, stoop, kneel, handle merchandise and equipment, and lift up to 40 pounds frequently and up to 55 pounds occasionally.
• Ability to climb a ladder occasionally.
• Regularly drive and provide personal transportation for bank deposits and occasionally for meetings or visits to other stores.

Nice To Haves

• Bilingual Spanish speakers may be preferred at certain store locations.
• High school diploma or equivalent.
• One year of management experience in a retail environment.

Responsibilities

• Recruit, select, and retain qualified employees in accordance with applicable labor laws and company policies; ensure appropriate store staffing.
• Train employees, conduct performance evaluations, address performance gaps through solutions or counseling, and make recommendations regarding pay and advancement, up to and including termination where appropriate.
• Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
• Ensure the store is staffed and opened and closed effectively; personally open at least twice weekly and close at least twice weekly.
• Review operating statements to identify business trends, sales and profitability, expense-control opportunities, potential shrink, and errors.
• Manage ordering, in-stock targets, seasonal direction, inventory issues, Basic Stock Replenishment, and cycle counts.
• Facilitate merchandise staging, stocking, and storage according to company processes.
• Ensure merchandise presentation, fixtures, pricing, and signage follow established practices.
• Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
• Provide customer-service leadership.
• Maintain a clean, organized, safe, and secure store environment for employees and customers.
• Ensure the store has the tools needed to perform required tasks.
• Follow company policies and procedures and ensure employee compliance.
• Complete paperwork and documentation according to guidelines and deadlines.
• Drive to make bank deposits and, occasionally, attend management meetings or visit other Dollar General stores.

Benefits

• Health insurance coverage options
• Supplemental benefit programs
• 401(k) Savings Plan
• Paid sick leave where required by law
• Vacation
• Paid maternity and parental leave
• Potential short-term incentive opportunities based on individual and/or company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED