Store Manager - Syracuse, Ny Store #30177

Dollar General•Syracuse, NY

23h

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees recruiting, selection, retention, training, performance evaluation, employee development, and compliance with company policies and labor laws. The manager ensures the store is staffed and opened and closed effectively, evaluates operating statements and business trends, manages inventory and merchandise presentation, and maintains accurate inventory and financial controls. The role also provides customer service leadership, maintains a clean and safe store, ensures employees have the tools needed to perform their work, and completes required paperwork and documentation on time. The position involves frequent walking or standing, bending, stooping, and kneeling; some handling of merchandise and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; occasional climbing on a step ladder up to six feet; and regular driving of the employee’s own vehicle for meetings, visits to other stores, and deposits. The work takes place in a fast-paced, moderately noisy environment, with occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organization skills and attention to detail.
Ability to solve problems and deal with a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and company policies.
Ensure the store is effectively opened and closed each day, personally opening at least twice and closing at least twice per week.
Evaluate operating statements to identify sales, profitability, inventory-turn, expense-control, potential-shrink, and error trends.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; and follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage according to company processes.
Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle regularly to meetings, other Dollar General stores, and to make deposits.