BIBIBOP Team Leader - DePaul

BIBIBOP•Chicago, IL

About The Position

BIBIBOP is seeking a dynamic and motivated Team Leader to guide team members and deliver an exceptional guest experience at its Korean-inspired, healthy fast-casual restaurant. The role offers an opportunity to develop leadership skills in a supportive environment and contribute to the company’s mission of promoting WELL B•ING in every community. The Team Leader oversees daily restaurant operations, coaches and motivates team members, maintains food quality and workplace standards, and responds professionally to guest concerns. Candidates should be comfortable adapting to changing shifts and willing to work evenings, weekends, and holidays as needed. Depending on skills, experience, and leadership level, candidates may also be considered for an Operational Leader role during the hiring process.

Requirements

Must be at least 18 years old.
Ability to stand for long periods and lift up to 50 lbs.
Must be authorized to work in the U.S.
Willingness to work evenings, weekends, and holidays as needed.
Leadership qualities and the ability to inspire and guide a team.
Passion for customer service and creating memorable guest experiences.
Positive attitude and a can-do approach.
Adaptability, including comfort multitasking and handling dynamic shifts.
Attention to detail and ability to maintain standards and procedures.
Reliability, consistency, and a strong work ethic.
Strong interpersonal and communication skills, including the ability to coach and mentor.

Nice To Haves

Previous experience in a leadership role within a restaurant or retail environment.

Responsibilities

Lead by example, greet guests warmly, and create positive connections.
Oversee daily operations, including opening and closing procedures, shift transitions, and inventory management.
Train, mentor, and motivate team members.
Ensure compliance with company policies, procedures, and health and safety standards.
Manage food preparation and presentation to maintain quality and consistency.
Handle guest concerns and feedback professionally and with a solutions-oriented approach.
Maintain a clean, organized, and safe work environment.