BIBIBOP Operations Leader - Depaul

BIBIBOP•Fairview Heights, IL

About The Position

BIBIBOP is seeking a dedicated Operations Leader to help deliver its Korean-inspired, healthy dining experience. The Operations Leader collaborates with the General Manager to oversee daily restaurant operations, provide excellent guest experiences, and contribute to the restaurant’s success. The role includes leading and developing team members, maintaining service and food-quality standards, and ensuring efficient, safe operations. Candidates may also be considered for a Team Leader role based on their skills, experience, and leadership level.

Requirements

  • Must be at least 18 years old.
  • Must be authorized to work in the United States.
  • Must have a valid driver's license.
  • Ability to stand for long periods and lift up to 50 pounds.
  • Strong leadership skills, including the ability to inspire, coach, and lead a team.
  • Operational expertise and experience managing daily operations in a fast-paced environment.
  • A guest-centric mindset and passion for delivering outstanding guest experiences.
  • Adaptability and problem-solving skills, including comfort handling challenges and making quick decisions.
  • Attention to detail and commitment to quality and service standards.
  • Dependability and commitment to consistent performance.
  • Excellent communication and interpersonal skills.
  • Willingness to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Two years of experience in a management or leadership role in a restaurant or retail environment.

Responsibilities

  • Support the General Manager in overseeing all aspects of restaurant operations.
  • Lead and motivate team members to deliver BIBIBOP’s service and quality standards.
  • Manage scheduling, inventory, and operational processes to support smooth and efficient operations.
  • Uphold company policies, procedures, and health and safety standards.
  • Address guest feedback professionally and work toward positive resolutions.
  • Assist with training and developing team members.
  • Maintain a clean, organized, and safe work environment.
  • Ensure consistent food quality, preparation, and presentation.

Benefits

  • Leadership development.
  • Semi-annual reviews with opportunities for wage increases and promotions.
  • Free meals during shifts and discounts outside of work.
  • Flexible hours.
  • Community-service opportunities.
  • 401(k) matching.
  • Health insurance.
  • Dental insurance.
  • Paid time off after one year.
  • Vision insurance.
  • Life and disability insurance.
  • Employee assistance program (EAP).
  • Competitive pay with opportunities for growth.
  • Opportunity to earn tips.
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