Team Leader JMCS | Full-Time [Mid-Day] | Jackson, TN | Job # 2000013 (Service Operations)

Service Master Facilities Maintenance • Jackson, TN

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About The Position

ServiceMaster Facilities Maintenance is a locally owned and independently operated ServiceMaster Clean franchise providing commercial janitorial and facility support services. The Team Leader supports daily service operations at assigned customer locations in a hands-on frontline leadership role. The position works alongside the service team to coordinate daily work, maintain quality standards, and help employees complete assigned responsibilities. It provides day-to-day guidance and support to frontline employees but does not have primary management responsibility for the account or workforce.

Requirements

• Dependability and strong attention to detail.
• Ability to communicate effectively and provide clear direction to others.
• Ability to work independently and as part of a team.
• Ability to organize work and manage daily priorities.
• Ability to stand, walk, bend, reach, push, and pull throughout the work shift.
• Ability to lift and carry up to 50 pounds.
• Ability to perform physical duties associated with janitorial and facility service work.
• Ability to work in a variety of commercial and industrial environments.

Nice To Haves

• Previous janitorial or facilities maintenance experience.
• Previous lead, trainer, or similar experience.
• High school diploma or GED.

Responsibilities

• Support daily service execution at assigned customer locations.
• Help coordinate employee work assignments and daily priorities.
• Monitor work quality and help ensure established service standards are met.
• Provide on-the-job training and guidance to frontline employees.
• Support employees with questions and routine issues during the workday.
• Reinforce company safety procedures and proper work practices.
• Monitor supply needs and communicate shortages or operational concerns to management.
• Communicate service issues and other concerns requiring management attention.
• Perform assigned service duties alongside the team as needed.

Benefits

• Paid training.
• Opportunities for advancement and career growth.
• Medical insurance.
• Life insurance.
• Dental insurance.
• Vision insurance.
• Paid vacation.
• Paid sick days.
• Paid holidays.
• Short-term disability.
• 401K/403b plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED