Residential Team Lead/Jackson, TN

RHA Health Services, LLC • Jackson, MS

1d

About The Position

The Residential Team Lead supervises and coordinates Direct Support employees and manages the operations, staffing, and budget of assigned facilities. The role centers on understanding people supported in the context of their personal histories, social and family networks, and hopes for the future, while ensuring they have a clean, well-maintained home and yard.

The position supervises Group Home Supervisors and Direct Support Professionals. It includes hiring and scheduling staff, performing direct-care duties, monitoring staff across all three shifts, resolving employee issues, conducting performance reviews, and ensuring staff training requirements are met. The Team Lead monitors selected budget items and provides after-hours and on-call coverage as part of the direct-care rotation.

Requirements

• High school diploma or equivalent.
• One year of experience working with people with developmental disabilities.
• Flexible schedule and availability to provide on-call coverage as needed.
• Must be qualified as a Habilitation Technician II (med certified) or eligible to be designated as one at the first available training after accepting the position.
• Must be at least 18 years of age.
• Must meet the listed physical demands, including lifting, pulling, squatting, kneeling, crawling, crouching, climbing, stooping, regularly standing and walking, and demonstrating CPR proficiency from floor level.

Nice To Haves

• CPR, first aid, NCI, and/or MedTech certification.

Responsibilities

• Supervise and coordinate Direct Support employees and manage the operations, staffing, and budget of assigned facilities.
• Interview and hire Direct Support Professionals.
• Prepare employee schedules to ensure adequate staffing coverage at all times.
• Perform personal-care duties carried out by Direct Support staff, including personal hygiene tasks, meal preparation, and goal implementation.
• Spend time at the residential facility monitoring staff and providing feedback across all three shifts, including on interactions and relationships with people supported.
• Seek to understand people supported in the context of their personal histories, social and family networks, and hopes for the future.
• Resolve employee issues and conduct performance reviews.
• Ensure employees meet training requirements and attend required events.
• Monitor selected budget items and stay within guidelines.
• Provide after-hours and on-call coverage as part of the direct-care rotation.
• Ensure people supported have a clean and maintained home and yard.

Benefits

• Payactiv early access to wages already earned before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health/insurance benefits for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes, for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED