Residential Team Lead

Mariah's Family Care Home • Milwaukee, WI

1d

About The Position

Mariah's Family Care Home (MFCH) supports people with mental and behavioral disabilities through personalized support plans that encourage independence. The Residential Team Lead role oversees activities, funds, and schedules for two home locations and ensures residents are properly managed and cared for. The position is full-time and requires a flexible schedule, including evenings, weekends, holidays, and coverage when emergencies or staff call-offs occur. Management work is hands-on and includes performing duties required of Direct Care Staff, such as assisting with personal hygiene, medication administration, household chores, and community support.

Requirements

• High school diploma or equivalent.
• Ability to pass a background check and drug screening.
• 3–5 years of experience working in a residential setting.
• 1–2 years of management experience.
• Valid driver's license.
• Must be at least 21 years old.
• Reliable vehicle in safe, operable condition with current registration and insurance.
• Knowledge of crisis intervention techniques.
• Knowledge of laws and regulations governing group homes for developmentally disabled individuals.
• Ability to maintain client and company confidentiality.
• Excellent oral and written communication skills.
• Strong planning, organization, supervisory, time-management, interpersonal, and problem-solving skills.
• Ability to work well with varied personalities, motivate a diverse group, maintain a positive attitude, and use authority appropriately.

Responsibilities

• Oversee activities, funds, and schedules for two home locations.
• Ensure residents are properly managed and cared for.
• Supervise and train personnel and participate in meetings and functions.
• Perform administrative, financial, and maintenance duties.
• Carry out all duties required of Direct Care Staff, including assistance with personal hygiene, medication administration, daily household chores, and support in the community.
• Oversee assigned personnel and follow and enforce organizational personnel policies and rules.
• Maintain client and company confidentiality.
• Respond to emergency situations, including being available to respond 24 hours a day.
• Use behavior management and crisis intervention techniques, and make sound judgments in stressful situations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED