Residential Team Lead/Jackson, TN

RHA Health Services • Jackson, MS

15h • Onsite

About The Position

RHA Health Services is hiring a Residential Team Lead in Jackson, Tennessee. The role supervises and coordinates Direct Support employees and manages operations, staffing, and budgets for assigned facilities. The Team Lead supports people with intellectual and developmental disabilities and mental health or substance use challenges, seeking to understand their personal histories, relationships, and goals. The position helps ensure residents have a clean, well-maintained home and yard.

The Team Lead supervises Group Home Supervisors and Direct Support Professionals, hires and schedules staff, provides oversight and feedback across all three shifts, and helps maintain positive relationships between staff and the people supported. The role also performs direct-care duties, addresses employee issues, conducts performance reviews, monitors training and selected budget items, and provides after-hours and on-call coverage as part of the direct-care rotation. The position reports to the IDD Group Homes Program Manager.

Applicants must have a high school diploma or equivalent and at least one year of experience working with people with developmental disabilities. A flexible schedule and availability for on-call coverage are required. Candidates must be qualified as a Habilitation Technician II (med certified), or eligible to receive that designation at the first available training after accepting the position. CPR, first aid, NCI, and/or MedTech certification is a plus. Applicants must be at least 18 years old.

The role has substantial physical requirements, including lifting, pulling, standing, walking, and performing tasks such as squatting, kneeling, crawling, crouching, climbing, and stooping. Pre-employment screening may include criminal background and registry checks, drug testing, education verification, credentialing, and employment history or references. Driving documentation is required if driving is needed to transport individuals.

RHA Health Services provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. The organization describes its mission as providing a safe and healthy environment while creating opportunities for personal outcomes.

Requirements

• High school diploma or equivalent.
• At least one year of experience working with people with developmental disabilities.
• Flexible schedule and availability to provide on-call coverage as needed.
• Must be qualified as a Habilitation Technician II (med certified), or eligible to be designated as one at the first available training after accepting the position.
• Must be at least 18 years of age.
• Meet the physical demands of the role, including lifting at least 50 pounds, pulling at least 25 pounds, and regularly lifting 20 pounds; squatting, kneeling, crawling, crouching, climbing, stooping, regularly using hands, standing, walking, demonstrating CPR proficiency from floor level, and meeting vision, talking, and hearing requirements.

Nice To Haves

• CPR, first aid, NCI, and/or MedTech certification.

Responsibilities

• Supervise and coordinate Direct Support employees and manage operations, staffing, and budgets for assigned facilities.
• Interview and hire Direct Support Professionals.
• Prepare employee schedules to ensure adequate staffing coverage at all times.
• Perform direct-care duties, including personal hygiene tasks, meal preparation, and goal implementation.
• Spend time in residential facilities monitoring staff and providing feedback across all three shifts.
• Promote harmonious relationships between employees and people supported and serve as a positive role model.
• Seek to understand the personal histories, social and family networks, and hopes and dreams of people supported.
• Resolve employee issues and conduct performance reviews.
• Ensure employees meet training requirements and attend required events.
• Monitor selected budget items and stay within guidelines.
• Provide after-hours and on-call coverage as part of the direct-care rotation.
• Ensure people supported have a clean and maintained home and yard.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED