Retail Part Time Team Leader

LEGO • Los Angeles, LA

12d • Onsite

About The Position

The part-time Team Leader at LEGO Brand Retail provides an engaging brand experience for customers and helps inspire the builders of tomorrow. The role supports the Assistant Store Manager (ASM) and Store Manager (SM) with store operations, supervises Sales Associates during shifts, and trains and develops the team to meet high standards of customer service, product knowledge, and sales. The Team Leader helps maintain effective merchandising, inventory organization, loss prevention, and store presentation while contributing to profitable sales and a positive, team-oriented, safety-first environment.

The position is based at the store specified in the advert. Applicants must provide availability for up to 30 hours per week across the full week, including weekends, on at least four days; this is an availability requirement and does not mean the employee will be scheduled for 30 hours. The stated hourly wage range is $23.50–$26.70. Applications are reviewed on an ongoing basis.

Requirements

• Leadership and/or management experience in a retail store environment.
• Experience delivering employee training.
• Experience with cash handling and inventory/sales auditing.
• Experience with point-of-sale automated systems.
• Experience with merchandise maintenance and visual merchandising.
• Provide availability for up to 30 hours per week covering the full week and weekends, with a minimum of four days of availability.
• Ability to meet the physical requirements, including lifting at least 30 lbs and standing for at least two consecutive hours.

Responsibilities

• Assist the ASM and SM with holiday, attendance, and team scheduling.
• Supervise Sales Associates during shifts and handle potential issues appropriately in line with LEGO policies and procedures, with support from the ASM and SM.
• Complete orders for store and office supplies in accordance with guidelines and operating budgets.
• Ensure Sales Associates follow money-handling procedures.
• Maintain a well-organized stockroom, ensure available products are merchandised on the shop floor, and achieve loss prevention targets.
• Assist the ASM and SM in maintaining a high standard of merchandise presentation in accordance with store guidelines.
• Provide training to improve the team's customer service, product knowledge, and sales performance.
• Review sales and margin information regularly to enhance profitable sales.
• Help ensure appropriate and effective space-management techniques are used.
• Maintain the store graphics system, including pricing, with a focus on customer service and profitable sales.
• Ensure fixtures are replenished.
• Evaluate and communicate competitor visual merchandising techniques and identify opportunities to develop the business.
• Train Sales Associates in visual merchandising techniques according to LEGO Brand Retail guidelines.
• Empower and develop a high-performance team by sharing the LEGO Brand, Vision, and Values.
• Deliver inspirational retail experiences built on LEGO Brand values.

Benefits

• Enhanced paid family care leave options.
• Life and disability insurance.
• Resources and benefits supporting physical and mental wellbeing, with opportunities to build community and inspire creativity.
• Colleague discount, available from the first day.
• Eligibility for the company bonus scheme when goals are reached.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed