Retail Team Leader

Gordon Food Service•Houston, TX

3d•Onsite

About The Position

The Retail Team Leader (Key Holder) supports store leadership and daily operations while developing toward increased responsibility and future leadership opportunities. The role is suited to someone with a passion for customer service and strengths in stocking, inventory management, point-of-sale operation, and maintaining store conditions. The position includes opening and closing the store, supporting sales associates, and helping build and train the team. This position is located at 12533 Westheimer Rd, Houston, TX 77077. The schedule is flexible and full-time, including days, evenings, weekends, and holidays. Store hours are Monday to Saturday, 7 AM to 7 PM, and Sunday, 9 AM to 6 PM. The role may occasionally require responding to alarm calls outside working hours and working shifts at other stores in the local geographic area.

Requirements

Have 1–2 years of retail experience with progressively increasing responsibility.
Be able to regularly lift up to 50 lbs, with frequent lifting above shoulder height.
Be able to work a flexible, full-time schedule that includes days, evenings, weekends, and holidays.
Be able to safely operate power equipment, such as slicing equipment, walkie lifts, and forklifts where applicable.
Be flexible to occasionally respond to alarm calls during non-working hours and work shifts at other stores in the local geographic area.
Be at least 18 years old.
Have a high school diploma or equivalent.

Responsibilities

Open and close the store.
Help complete daily store operations and tasks.
Assist with unloading merchandise from delivery trucks, organizing it, and transferring it from the stockroom to the store.
Maintain merchandise through product rotation, proper food handling, receiving, and ensuring product quality.
Provide exceptional customer service by building relationships, problem-solving, and building sales.
Handle cash, including making bank deposits, getting change for cashiers, and setting up and counting down registers.
Help build and train the team.
Assist in supervising sales associates as they perform their assigned duties.