Retail Team Leader

Vera Bradley • San Marcos, TX

12h

About The Position

As a Team Leader - Keyholder, you support store leadership in achieving sales goals by working alongside store associates and providing daily direction, communication, and training. You motivate the team to deliver an excellent shopping experience and build brand loyalty through every customer interaction. You serve as a Vera Bradley brand ambassador by modeling and upholding the company’s core values.

The role drives sales and customer relationships, leads and inspires associates, recommends products, supports merchandising and store operations, and helps maintain an organized and inviting store environment. The position requires availability for evenings, weekends, and holidays to support opening, closing, and peak business needs. The role involves frequent standing and walking, bending, stooping, and reaching, as well as lifting and pushing or pulling items of varying weights.

Requirements

• At least 18 years of age.
• Retail experience and/or prior management experience.
• Availability to work evenings, weekends, and holidays.
• Ability to walk and stand constantly and bend, stoop, and reach frequently.
• Strong sensory skills, including good eyesight and hearing, and dexterity.
• Ability to consistently lift 10–35 lbs.; occasionally lift up to 55 lbs.; and push or pull more than 55 lbs.

Responsibilities

• Work with the team to exceed sales goals, drive store traffic, convert customers, and promote campaigns and outreach that build brand awareness and customer relationships.
• Provide daily direction, communication, and training to store associates; motivate and inspire the team in keeping with Vera Bradley’s core values.
• Suggest products suited to customers’ needs and drive store results through add-on selling and customer outreach.
• Execute daily operational procedures and support the team in maintaining visual standards and an organized, inviting store.
• Uphold company values, policies, and procedures, and demonstrate reliability.
• Support store opening, closing, and peak business needs.

Benefits

• Incentive eligibility based on achievement of company and store metrics.
• Generous product discount.
• Paid volunteer time off.
• Pet insurance.
• Holistic wellness program providing no-cost access to financial, physical, and mental wellness experts.
• Professional development assistance and resources.
• Employee Referral Program.
• DailyPay option for wage payment.
• 401(k) with company match and immediate vesting, subject to service and age requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed