Part Time Retail Team Leader
About The Position
The Part Time Retail Team Leader, also referred to as a Key Holder, works alongside store associates in partnership with store leadership. The role provides daily direction, communication, and training to help execute action plans in accordance with Vera Bradley’s objectives and standards. Team Leaders open and close the store, lead the team toward sales goals, and help provide an excellent shopping experience. The role supports sales, customer engagement, brand standards, visual merchandising, store operations, and loss prevention. The Team Leader acts as a Brand Ambassador by modeling Vera Bradley’s Core Values and helps create a fun, collaborative work environment.
Requirements
- High school graduate or equivalent strongly preferred.
- Prior retail experience strongly preferred; prior management experience strongly preferred.
- Specialty retail experience strongly preferred.
- Dependable, with open availability and flexibility to work nights, weekends, and holidays.
- Strong desire and ability to serve customers and solve problems.
- Ability to lead, motivate, and promote a team environment.
- Excellent interpersonal, written, and verbal communication skills.
- Detail-oriented, with the ability to manage multiple tasks simultaneously.
- Polished, polite, and professional demeanor.
- Ability to build and maintain rapport with internal and external customers and handle situations with confidence, tact, and resourcefulness.
- Flexible and adaptable, with the ability to work under pressure and meet deadlines in a fast-paced environment.
- Able to work with strong fragrances and scents throughout the workday.
- Strong sensory skills, including good eyesight and hearing, and dexterity.
- Able to consistently lift 10–35 pounds; occasionally lift up to 55 pounds; and push or pull more than 55 pounds.
Nice To Haves
- Experience using a retail POS system is a plus.
Responsibilities
- Set high standards and motivate the team to create The Experience.
- Work to exceed sales goals, build store traffic, convert Guests, interact with products, promote campaigns and contests, and foster brand awareness and lasting customer relationships.
- Model and uphold Vera Bradley’s Core Values as a Brand Ambassador.
- Assist the leadership team with planning, implementing, and maintaining visual merchandising standards.
- Assist with store operations, including inventory, ordering, training, Fussy Matrix, emailing and calling Guests, and opening and closing the store.
- Serve as a liaison between store associates and store leadership to support a fun and collaborative work environment.
- Support loss-prevention awareness and a culture of honesty, connecting The Experience and associate engagement with shrink.
Benefits
- Incentive eligibility based on achievement of company and store metrics.
- Paid volunteer time off.
- Employee discount on Vera Bradley products.
- Leadership development, skill development, and career advancement opportunities.
- Holistic wellness program with no-cost access to financial, physical, and mental wellness experts.
- DailyPay wage payment option.
- 401(k) with company match and immediate vesting, subject to service and age requirements.
- Ancillary benefits, including pet insurance, cell phone discount, and employee referral bonus.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
