Team Leader- Meadville

Family Farm and Home•Meadville, PA

About The Position

The Team Leader supports and strengthens Family Farm and Home’s culture and values while leading and motivating team members. The role helps the Store Manager drive sales and profits through merchandising, inventory management, expense control, human resource management, and control of operating costs. The Team Leader serves as a role model, leader, problem-solver, and strategic thinker, and manages time to achieve budgeted goals. The position supports store operations, customer service, personnel policies, inventory and asset protection, merchandising, and the maintenance of a safe and clean store environment. The Team Leader also builds relationships with customers and local community groups and promotes company programs.

Requirements

Excellent leadership and problem-solving skills.
Good oral and written communication skills to interact effectively with customers, vendors, and associates.
Understanding of aggressive customer service and a team-oriented approach.
Good management and organizational skills.
Attention to detail and ability to handle multiple tasks in a fast-paced environment.
Ability to stand for extended periods.
Ability to move and handle boxes of merchandise and fixtures throughout the store.
Ability to climb ladders and to reach, bend, twist, kneel, and lift up to 50 lbs.
Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

Promote Family Farm and Home’s mission statement and family values.
Assist the Store Manager in promoting an aggressive sales culture focused on superior customer service.
Maintain professionalism and positive store morale.
Assist with execution and performance of store responsibilities through associates and personal actions.
Schedule and assign employees and follow up on work results.
Build rapport with current and potential customers to identify their requirements.
Establish relationships with and support local community groups consistent with company values.
Encourage customers to enroll in company programs, including the loyalty program, extended warranties, financing, and item of the month.
Manage and protect inventory and company assets from theft and damage according to company policy.
Ensure merchandise is received, stored, and merchandised according to operational and safety procedures.
Help maintain a safe and clean store environment and comply with legal requirements to protect team members and customers.
Assist the Store Manager in reviewing operating and financial statements and departmental sales records to determine marketing strategy changes.
Assist the Store Manager in maintaining consistent operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.
Perform other duties as assigned by the Store Manager or a company official.