Team Leader- Meadville

Family Farm and Home•Meadville, PA

About The Position

The Team Leader supports and strengthens Family Farm and Home’s culture and values while serving as a role model, leader, problem-solver, and strategic thinker. The role requires motivating and supervising team members and managing time to achieve budgeted goals. The Team Leader helps the Store Manager drive sales and profits through merchandising, inventory management, expense control, human resource management, and control of operating costs. The Team Leader assists with store operations, customer service, employee scheduling and assignments, merchandise handling, asset protection, safety, and maintaining a positive store environment. The position also supports marketing and operational decisions and builds relationships with customers and local community groups.

Requirements

Demonstrated leadership and problem-solving skills.
Good oral and written communication skills for interacting with customers, vendors, and associates.
Understanding of aggressive customer service and a team-oriented approach.
Good management and organizational skills.
Detail-oriented and able to handle multiple tasks in a fast-paced environment.
Able to stand for extended periods.
Able to move and handle boxes of merchandise and fixtures throughout the store.
Able to climb ladders, reach, bend, twist, kneel, and lift up to 50 pounds.
Able to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

Promote Family Farm and Home’s mission statement and family values.
Assist the Store Manager in fostering an aggressive sales culture focused on superior customer service.
Maintain professionalism and positive store morale.
Assist with execution of store responsibilities through associates and/or personal actions.
Complete operational requirements by scheduling and assigning employees and following up on work results.
Identify current and future customer requirements by building rapport with actual and potential customers.
Establish relationships with and support local community groups in keeping with company values.
Encourage customers to enroll in company programs, including the loyalty program, extended warranties, financing, and item of the month.
Manage and protect inventory and company assets from theft and damage in accordance with company policy.
Verify merchandise is received, stored, and merchandised according to operational and safety procedures.
Help protect team members and customers by complying with legal requirements and maintaining a safe, clean store environment.
Assist the Store Manager in reviewing operating and financial statements and departmental sales records to determine marketing strategy changes.
Assist the Store Manager in maintaining consistent operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.
Perform other duties as assigned by the Store Manager or a company official.