Team Leader

Tractor Supply Company • Urbana, OH

13d

About The Position

The Team Leader supports Store leadership, delivers Legendary Service, coaches Team Members, and owns assigned sales-floor presentation areas. This role is expected to be among the store’s top sellers and to maintain Power Panels, Clipstrips, Endcaps, Clothing recovery, and assigned BOPIS/OMNI support based on store needs. The Team Leader also leads assigned Team Members during shifts, supports store readiness and operating routines, and helps promote a safe, productive work environment.

Requirements

• Must be at least 18 years of age.
• Must possess a valid driver’s license.
• Must be able to read, write, and count accurately.
• Must be able to perform the principal responsibilities of Team Members.
• Must have strong interpersonal skills and be able to resolve issues ethically and with minimal conflict.
• Must be able to successfully complete required training and certifications, including training and certification to dispense propane.
• Must be able to operate equipment related to job duties efficiently, safely, properly, and accurately.
• Must be able to handle and be in contact with birds/poultry.
• Must be able to move and transfer merchandise weighing up to 50 pounds throughout the store.
• Must be able to push and pull merchandise weighing up to 2,000 pounds with appropriate material-handling equipment.
• Must be able to occasionally lift or reach merchandise overhead.
• Must be able to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Must be able to move throughout the store for an entire shift and safely access the selling floor, side lot, stock area, and register area.
• Must be able to operate equipment such as a dolly, hand truck, forklift, baler, computer, and cash register.
• Must be able to constantly operate store equipment such as a computer and cash register.
• Must have written and verbal communication skills to communicate effectively with Team Members and customers.
• Must be able to process information and merchandise through the point-of-sale system.

Nice To Haves

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Supervisory experience is preferred.
• A high school diploma or equivalent is preferred but not required.
• Basic computer skills.

Responsibilities

• Maintain regular and predictable attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as business needs dictate.
• Follow and enforce policies and procedures to uphold a safe and productive work environment.
• Deliver Legendary Service and reinforce Leading with Legendary behaviors through customer engagement, coaching, and accountability for execution.
• Use A+ Coaching to celebrate and develop Team Members, improve selling behaviors, and reinforce operating standards.
• Model selling behaviors and perform as one of the store’s top-selling Team Members.
• Own Power Panel execution, maintenance, replenishment, signing, and recovery.
• Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
• Own Endcap execution, maintenance, signing, and recovery.
• Complete weekly Clothing Department recovery, including assigned standards and follow-up.
• Support BOPIS/OMNI execution, including picking, staging, customer handoff, and follow-up as assigned.
• Lead assigned Team Members during shifts by delegating tasks, following up, setting service expectations, and reinforcing safe work practices.
• Support front-end, sales-floor, recovery, and customer-engagement routines as assigned by the Store Manager or Sales Manager.
• Support store readiness by owning and maintaining Power Panels, Clipstrips, Endcaps, and Clothing.
• Operate cash register/computer, forklift, and other equipment as needed, and assist customers with loading purchases.
• Complete documentation associated with job duties accurately and on time.
• Obtain licenses or certifications as needed by the business.
• Promote a safe and productive environment for Team Members, customers, and vendors, and train Team Members on applying policies and procedures.
• Perform other duties as assigned.
• Travel as required in support of district needs.
• Drive or operate a vehicle for business needs.

Benefits

• Medical, dental, and vision coverage
• Company-paid life and disability insurance
• Paid parental leave
• Tuition reimbursement
• Adoption and surrogacy assistance
• Benefits eligibility for part-time Team Members averaging at least 15 hours per week during the specified lookback period

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed