Team Lead Ticket Checker

Vail Resorts•Park City, UT

36d•$22 - $29•Onsite

About The Position

As a Ticket Checker Team Leader on the Lift Experience Team, you will help provide the experience of a lifetime for our guests. The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. As a Ticket Checker Team Leader, you will oversee daily Scanning operations. We are seeking a leader who is friendly, approachable, and detail oriented. The ideal candidate should enjoy working outdoors in alpine weather conditions.

Requirements

Excellent communication skills (English) and ability to present information in group settings.
Ability to lead others.
Intermediate or above skiing and riding skills
Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces.
Ability to multi-task and make solid decisions.
Proficiency with Microsoft Office.
Willingness to learn company computer applications
At least 18 years of age

Nice To Haves

Enjoy working outdoors in alpine weather conditions.

Responsibilities

Supervise the daily operations and safety of the scanning team.
Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse.
Monitor the daily job performance of the team, as well as provide and document coaching and discipline.
Monitor staffing levels and adjust as needed.
Report on staff safety incidents to the manager immediately.
Work together with Lift Experience leadership to plan and assist with orientations, training, and payroll.
Perform audits to track the performance of the scanning team.
Work with Lift operators to ensure the efficiency of maze setups.
Other duties as assigned