Checker

Hy-Vee•Des Moines, IA

7d•Onsite

About The Position

Hy-Vee Checkers provide customer service at the register and throughout the store, helping customers have a positive visit. The role involves accurately processing purchases and payments, supporting returns, maintaining the register area, stocking and organizing merchandise, and assisting with store operations and special projects. Checkers work in a fast-paced retail environment, remain attentive to store safety, and follow company policies and applicable guidelines. Hy-Vee provides training; no education or experience is required. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Ability to follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Ability to work effectively as part of a team to deliver a positive customer experience.
No education or experience requirements; training is provided.
Frequently stand and walk throughout a shift.
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning or sanitation duties.

Responsibilities

Provide prompt, friendly customer service, greet customers, learn their names, and help make each visit positive.
Operate the cash register accurately and process cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
Follow local, state, and federal guidelines related to WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets.
Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
Stay informed about item look-up and department numbers, product features, weekly ad price changes, and sale items.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and take customers to items when requested.
Keep the register area clean, ensure supplies are available, and report improper cash levels in the drawer.
Verify register balances at the beginning and end of shifts where applicable.
Communicate clearly via intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
Remain aware of surroundings to support store safety and security.
Assist store management with displays and decorations for promotions and events as needed.
Assist in other store areas and take on special projects as assigned.
Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.