Checker

Hy-Vee, Inc.•Johnston, IA
•Onsite

About The Position

The Checker works in Hy-Vee’s Grocery department, operating the register and assisting customers throughout the store to help ensure a positive shopping experience. The role provides friendly service, processes payments and returns accurately, supports bagging and carry-out services, and helps maintain merchandise, checkout areas, and store safety. The position is based in a fast-paced retail store environment and includes required night and weekend shifts. Training is provided; no education or prior experience is required. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
  • Perform arithmetic calculations involving fractions, decimals, and percentages.
  • Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Work effectively as part of a team to provide a good customer experience.
  • Frequently stand and walk throughout a shift; perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning duties.
  • Complete a pre-employment drug screen.

Responsibilities

  • Greet customers and provide prompt, friendly service, making efforts to create a positive visit.
  • Operate the cash register accurately and process cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
  • Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
  • Follow local, state, and federal guidelines regarding WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets.
  • Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
  • Stay knowledgeable about item lookup and department numbers, item features, weekly ad price changes, and sale items.
  • Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and escort customers to items when requested.
  • Keep the register area clean, ensure supplies are available, and report improper cash levels in the drawer.
  • Verify register balances at the beginning and end of shifts where applicable.
  • Communicate on the intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
  • Remain aware of surroundings to support store safety and security.
  • Assist store management with displays and decorations for special promotions and events as needed.
  • Assist in other store areas and take on special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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