Checker

Hy-Vee, Inc.•Iowa City, IA
•Onsite

About The Position

The Checker operates the cash register, assists customers throughout the store, and helps ensure each customer has a positive experience. This fast-paced retail role involves providing friendly service, accurately processing transactions, supporting store operations, and maintaining a clean and safe register area. Hy-Vee provides all required training; no education or prior experience is required. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

  • Follow detailed written or verbal instructions and complete tasks involving a few concrete variables.
  • Perform arithmetic calculations involving fractions, decimals, and percentages.
  • Understand and follow verbal or demonstrated directions.
  • Communicate supply needs orally or in writing.
  • Work effectively as part of a team to deliver a positive customer experience.
  • No education or experience requirements; training is provided.
  • Frequently stand and walk throughout the shift; perform repetitive standing, walking, reaching, and bending.

Responsibilities

  • Provide prompt, friendly customer service and help make each visit positive.
  • Operate the cash register accurately and process cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
  • Count back change, issue receipts, and provide refunds or credit memorandums for returned merchandise as needed.
  • Follow local, state, and federal requirements for WIC, food stamps, and sales of tobacco, liquor, and lottery tickets.
  • Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
  • Stay informed about item lookup and department numbers, product features, weekly ad price changes, and sale items.
  • Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and escort customers to items when requested.
  • Keep the register area clean, maintain adequate supplies, and report improper cash levels in the drawer.
  • Verify register balances at the beginning and end of shifts where applicable.
  • Communicate clearly over the intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
  • Remain aware of surroundings to support store safety and security.
  • Assist store management with displays and decorations for promotions and events as needed.
  • Assist in other store areas and take on special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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