Team Lead, Pediatric Partnerships

Mental Health Cooperative•Nashville, TN

13d

About The Position

The Team Lead of Pediatric Partnerships provides clinical supervision, quality assurance, and operational oversight to Behavioral Health Clinicians in Pediatric Partnership sites. Alongside leadership responsibilities, the Team Lead provides individual and group therapy to consumers onsite when not performing administrative or supervision duties. The position supports clinician development and performance, monitors operational and clinical data, ensures compliance with legal, ethical, and organizational requirements, and leads hiring, onboarding, process improvement, and change management. The Team Lead also builds relationships with pediatric clinic partners, conducts quarterly site visits, and serves as a liaison to support successful partnerships. Mental Health Cooperative serves individuals with serious mental illness and poverty, including children and adolescents with severe emotional disorders, across Middle and East Tennessee. The organization describes its culture as caring, collaborative, innovative, and energizing, and emphasizes connection, innovation, compassion, integrity, inclusion, diversity, and equal opportunity.

Requirements

Master’s degree in Clinical Psychology, Social Work (MSW), or a related field.
Full licensure as an LCSW, LPC, or equivalent.
Minimum of 3 years of clinical experience.
Minimum of 2 years of leadership experience in behavioral healthcare.
Maintain an active license in good standing with Tennessee licensing and health boards.
Excellent communication, collaboration, initiative, organizational, and clinical skills.
Valid Tennessee driver’s license.
Acceptable Motor Vehicle Report (MVR).
Acceptable criminal background investigation.
Cell phone.
Ability to lead by example, make sound and timely decisions, motivate staff, identify strengths and areas for development, and remain composed under pressure.
Ability to assist teammates, foster a climate where teammates can do their best, and find common ground to solve problems for the team.
Ability to negotiate difficult situations with internal and external groups while maintaining relationships and balancing directness with diplomacy.
Provide internal and external customer service characterized by mutual respect and trust.
Establish and maintain therapeutic relationships with consumers through effective and appropriate communication and behaviors.
Participate actively in consultation, complete clinical documentation within specified time periods, and work independently, make critical decisions, and collaborate as part of a team.
Demonstrate evidence-informed practice related to substance use disorders and clinical care of children and youth.

Responsibilities

Provide regular, direct individual supervision to Behavioral Health Clinicians at Pediatric Partnership sites and maintain records of supervision.
Give clinicians ongoing feedback and evaluations on the quality, timeliness, and productivity of their clinical work, and solicit feedback about supervision.
Set productivity goals and clinical quality standards, and use performance metrics and outcomes to guide coaching and professional development.
Coach the team in the organization’s core values of connection, innovation, compassion, and integrity.
Help clinicians identify annual professional development goals and monitor their progress collaboratively.
Collaborate with others to develop and provide trainings that enhance clinicians’ tools and skills.
Monitor operations and data, analyze trends and productivity, and provide coaching, direction, and responses to demand.
Ensure clinicians follow legal and ethical practices and comply with standard work, SOPs, policies, and procedures.
Participate in strategic planning and implementation to improve quality and efficient service delivery.
Interview, hire, onboard, and offboard Behavioral Health Clinicians in Pediatric Partnerships.
Lead process improvement and change management for pediatric partnerships and collaborate regularly with interdepartmental leaders.
Build and maintain professional relationships with key stakeholders at pediatric partnership sites.
Conduct quarterly site visits and collaborate with pediatric clinic associates, serving as a liaison to support the partnership.
Provide individual and group therapy to consumers onsite when not performing administrative or supervision responsibilities.
Attend mandatory in-services, continuing education, and annual health requirements.
Comply with Corporate Compliance policies and report unethical activities through the specified reporting channels.
Follow OSHA and safety policies and report unsafe practices or accidents through the specified channels.
Protect consumer protected health information in compliance with HIPAA.
Participate in team efforts to achieve departmental and company goals, provide leadership by example and sharing knowledge, follow agency policies and procedures, and perform other duties as assigned.