Team Lead Operations

Tennant Company • Minneapolis, MN

5d • Onsite

About The Position

Provide direction, instructions and guidance to assigned functional area(s) and complete projects as assigned. This role promotes a positive environment that fosters teamwork and ensures safe and efficient processes and procedures.

Requirements

• Previous experience in a manufacturing environment.
• Demonstrated leadership abilities and experience.
• Ability to acquire a forklift license.
• Actively develop leadership skills toward supervision.
• Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation.
• Drive a positive workplace culture where high performance, accountability, and continuous improvement are encouraged and rewarded.
• Willingness to properly confront people when standard work or policy is not being followed.
• Ability to problem-solve.
• Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline oriented environment.
• Willingness to be flexible with time and adjust to a changing work environment.
• Ability to use sound judgment and discretion in dealing with highly confidential information.
• Consistent attendance either onsite or remotely as needed by the business.
• Ability to take direction and accept supervision.
• Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations.
• Must be flexible with schedule to cover OT and absentee.

Nice To Haves

• Tennant Company experience preferred.
• Experience leading teams preferred.

Responsibilities

• Provide daily work direction and prioritize workload within their area of responsibility.
• Responsible for department/shift in absence of supervision.
• Effectively communicate with and motivate team members to meet department goals.
• Participates in and support continuous improvement events.
• Identify, troubleshoot and resolve bottlenecks, supply chain problems and training deficiencies using proven problem-solving processes.
• Act as primary contact point for any issues on the shop floor.
• Engage proper resources to resolve as needed.
• Monitor key metrics to assess safety, quality, delivery, cost and engagement.
• Collaborate with technical team and other Leads/Supervisors to drive improvements.
• Provide root cause & short-term corrective action for customer service and quality issues.
• Act as a primary resource to address violations of policies and procedures.
• Escalate to supervisor for formal disciplinary action.
• Ability to provide a detailed recap of day, what went well and what didn’t for EOS report.
• Attend and actively participate in start of shift meetings daily and support cell captains as needed.
• Lead effective Tier 1 meetings to drive daily performance and improvement.
• Audit in process quality and work with the team to drive reduced scrap and rework.
• Trained in security and emergency response details.
• Spend 80% of time on the floor and 20% of time behind the computer.
• Train and follow up regularly with new employees.
• Ability to understand SAP, CM03 and other planning tools.
• Follow standard work.

Benefits

• Multiple medical plan options
• 401(k) with a 100% match up to 6%
• Paid vacation time
• Up to 8 paid company holidays
• 3 personal holidays per year
• Dental and vision coverage
• Wellness rewards
• Robust family support programs
• Company-paid disability and life insurance
• Full Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed