Team Lead Nutrition Services

St. Elizabeth Healthcare•Fort Thomas, KY

1d•Onsite

About The Position

St. Elizabeth Healthcare is hiring a Team Lead/Nutrition Services Specialist for its Ft. Thomas Nutrition Services Team. The role provides hands-on leadership in day-to-day food service operations, including cross-coverage for other areas and service as charge supervisor when needed. The Team Lead directs and supports team members in preparing and serving patient, cafeteria, and special-function meals, and performs duties related to assembling and delivering patient meals. The position is part-time, scheduled for 17 hours per week on second shift: Mondays and Wednesdays from 4:00 PM to 8:30 PM and every other weekend from 12:00 PM to 8:30 PM. The Team Lead assigns, monitors, and reviews work; provides technical guidance and instruction; assists with problem-solving; and organizes team responsibilities. The role also supports training and performance feedback, resourceful use of labor and supplies, quality improvement, regulatory and safety compliance, and effective cash handling. The position requires respectful, dignified, kind, and empathetic interactions with patients, families, visitors, and coworkers.

Requirements

High school diploma or GED.
Certification as a Food Service Manager in applicable states within two months of employment or promotion.
Basic computer skills.
Ability to read and write and understand written and verbal instructions.
Ability to direct and guide the work of others.
Six months of experience in food service and food preparation.
Customer-service training and skills.

Nice To Haves

Experience with therapeutic diets and diet knowledge.
Proven customer-service skills.
One to two years of food-service experience with some leadership involvement.
Ambassador experience.

Responsibilities

Lead and direct food service team members, including cooks, cashiers, servers, ambassadors, clerks, and nutrition assistants, in preparing and serving patient, cafeteria, and special-function meals.
Check meals for quality and accuracy and ensure timely meal service delivery.
Perform duties related to assembly and delivery of patient meals.
Provide cross-coverage for other areas and function as charge supervisor when needed.
Assign, monitor, and review task progress to support accurate work; provide technical guidance on complex issues.
Instruct team members, assist with problem-solving, answer questions, offer insight, and organize team responsibilities.
Set a positive example, assist in training new associates, and inform management about team-member performance.
Help use labor, supplies, and equipment resourcefully to meet organizational and departmental financial goals.
Comply with local, state, federal, and medical-center regulatory, safety, sanitation, and security standards.
Participate in performance-improvement studies, assist with data collection, and support action plans.
Monitor and maintain effective cash-handling and accounting practices.
Treat patients, families, visitors, and employees with respect, dignity, kindness, and empathy regardless of cultural background.
Perform other duties as assigned.