Nutrition Team Lead (Starbucks)

WVU Medicine

2d•Onsite

About The Position

The Nutrition Team Lead performs operational and team-coordination duties in the assigned Nutrition Services area. Daily responsibilities vary by area and may include reviewing call-offs and arranging replacements, redistributing tasks to cover vacancies, upholding department and WVUH policies, cashing out with cashiers, ordering food and supplies, completing inventory and safety, sanitation, and quality checks, overseeing training, and scheduling catering assignments. The role may carry the department phone for patient orders, prepare food at the child care center, and assist management in meeting daily departmental objectives. The team lead serves as a departmental representative when supervisory staff are absent. The position ensures food quality, accuracy, safety, sanitation, customer service, staffing coordination, communication, cost control, and employee training in the assigned area. The employee must be familiar and proficient with the area’s tasks, safely operate its equipment, and be able to train others. The role is full-time, scheduled Monday through Friday from 1:00 p.m. to 9:30 p.m., with weekends varying, for 40 hours per week.

Requirements

Must have a valid Monongalia County Health Department Food Service Worker Permit (FSWP) before starting, or obtain a temporary permit no later than the first Wednesday of employment and a permanent permit within one month of the start date at the next available class; must maintain a valid permit throughout employment.
Until a temporary FSWP is obtained, may not handle exposed food or food-contact surfaces, equipment, or utensils; may receive tray-delivery training and complete general department orientation.
Complete Monongalia County Health Department Person-in-Charge (PIC) training when assigned.
If assigned to the Child Development Center, Chestnut Ridge Center, or Center for Hope and Healing, successfully pass the WV DHHR Protected Services Record Check and WV CARES fingerprint-based criminal background check.
Proficiency with basic computer tasks, including email, VST, Cbord Odyssey/Micros, and other systems as needed.
Basic math skills.
Ability to follow written and oral instructions and understand written and oral communication.
Ability to handle multiple tasks and efficiently direct others’ activities.
Ability to perform the physical demands of the job, including pushing or pulling up to 100 pounds, operating a pallet jack with 1,000 pounds, lifting 25 pounds and, for inventory control, 100 pounds, and standing for up to 100% of the workday with significant walking.
Ability to safely operate all equipment used in the assigned area and effectively train others in its tasks.

Nice To Haves

High school diploma or equivalent.
Experience functioning as a lead in the area.

Responsibilities

Review daily call-off logs, coordinate with the manager, and arrange staffing coverage when needed.
Reorganize tasks to cover vacancies and distribute workloads fairly; direct and coordinate team member assignments.
Uphold departmental and WVUH policies and represent the department when supervisory staff are absent.
Cash out with cashiers; follow cash-out procedures, report discrepancies, and help investigate problems.
Order food and supplies and complete inventory.
Ensure products meet department quality standards, including temperature monitoring, labeling, ingredient knowledge, and product appearance and taste; check received foods against quality specifications.
Check patient trays for requested items, monitor special-diet menu accuracy, and ensure standardized portions are followed.
Follow and enforce safety policies and food-code requirements, report hazards and equipment failures, and ensure proper food labeling, dating, temperature documentation, stock rotation, handwashing, and glove changing.
Ensure cleaning chemicals and sanitizing solutions are used and maintained properly, and keep the assigned area clean.
Follow WVUH behavior standards, promote exemplary customer service, address customer concerns and complaints, and follow up with the manager on service issues and suggestions.
Assign catered events to available staff and coordinate other tasks as needed to meet department responsibilities.
Communicate respectfully and effectively with management, coworkers, nursing staff, and other hospital personnel; answer the main department phone line at all times.
Monitor food waste, recommend production adjustments to reduce waste, use older products first, and remain attentive to prevent loss or theft.
Plan and conduct or oversee training for new employees and cross-training for current employees.
Maintain thorough familiarity and proficiency with task assignments and safely operate equipment in the assigned area.
Prepare food at the child care center when assigned and carry the department phone for patient orders when assigned.