Starbucks Lead

SpartanNash•Grand Rapids, MI

1d•Onsite

About The Position

The Starbucks Lead efficiently directs and supervises Coffee Shop associates to provide a high standard of customer service and achieve department sales and profit goals. The role ensures associates’ shifts contribute to the store’s financial interests and completes other duties as assigned. Responsibilities include maintaining inventory freshness and quality, checking and storing receivables, preparing beverages and food, training and supervising associates, and keeping the department clean, attractive, and stocked.

Requirements

High school graduate or equivalent (GED).
Proficiency with computers, including email and spreadsheets.
Ability to read, write, comprehend, and interpret documents.
Accounting and bookkeeping skills.
Ability to interpret and analyze financial information.
Ability to develop and manage budgets.
Ability to delegate, direct, and implement.
Suggestive selling skills and product knowledge.
Detail-oriented.

Responsibilities

Order and maintain inventory to ensure freshness, product quality, and turnover.
Check and verify receivables for amount, quality, count or weight, and condition, and store them in appropriate areas.
Brew, mix, and blend beverages according to established standards.
Handle spoiled or damaged products according to established guidelines.
Train associates in department activities and functions, including suggestive selling techniques.
Manage the selection, scheduling, and supervision of associates to meet or exceed departmental productivity levels.
Maintain familiarity with department products, including differences in price, taste, preparation, and use.
Prepare food items according to procedures.
Maintain a clean, attractive, and well-stocked department.
Complete other duties as assigned in a timely manner.