Starbucks Lead

Giant Eagle•Strongsville, OH

About The Position

Starbucks Leads help develop Starbucks and its Baristas, preparing coffee and specialty beverages while providing customer service and supporting the Perishable Team Leader. They maintain department records, processes, standards, and methods. The role calls for a team-oriented leader who supports colleagues, encourages their creativity, and is interested in growing in leadership. The position requires food safety certification and the ability to lift up to 50 pounds. Daily regional travel is required, less than 10% of the time. Applicants must be at least 18 years old.

Requirements

  • 6 months to 1 year of experience.
  • Desire to become a Non-union Team Leader.
  • High school diploma or equivalent.
  • Food Safety certification or licensing.
  • Ability to lift up to 50 pounds.
  • At least 18 years of age.
  • Ability to work a flexible schedule that may include nights, weekends, and holidays.

Nice To Haves

  • Prior experience in a restaurant, as a barista, or in a related field.

Responsibilities

  • Communicate and uphold Giant Eagle, Market District, and Starbucks company policies, store operating standards, and procedures.
  • Demonstrate knowledge of and passion for Starbucks beverages and products.
  • Build the store’s product assortment by developing relationships with guests and vendors.
  • Supervise stocking and receiving.
  • Write department orders and monitor ordering.
  • Participate in physical inventories.
  • Lead by example to deliver outstanding customer service and delight guests, vendors, and stakeholders.
  • Direct Team Members in performing their duties.
  • Oversee and evaluate training for new and current Team Members.
  • Help reduce and eliminate shrink.
  • Work a flexible schedule that may include nights, weekends, and holidays.
  • Prioritize safety for Team Members, guests, and products.
  • Maintain cleanliness of the department and work area.
  • Handle products and equipment according to food safety and safety guidelines.
  • Promote an environment of diversity, inclusion, and respect for Team Members, guests, vendors, and the community.
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