Team Lead Marine - Full Time

Bass Pro Shops•Spanish Fort, AL

About The Position

The Team Lead Marine provides daily direction to associates in a store department under the supervision of the Group Sales or Department Manager. The role supports department sales, gross margin, inventory shrinkage, and payroll goals while coordinating merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service. The Team Lead supports staffing, interviewing, training, scheduling, coaching, and performance evaluation in partnership with department leadership and Human Resources. The role maintains product expertise, executes corporate merchandising directives and planograms, supports special events and inventory accuracy, and helps ensure a positive, productive shopping experience. The Team Lead also assists customers with buying decisions by evaluating their needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Two to four years of experience in retail sales.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to read and analyze reports.
Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
Ability to conduct meetings and presentations for groups.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and corporate staff.
Ability to meet the stated physical requirements, including standing or walking throughout the shift and moving objects up to 20 pounds constantly, with occasional team lifting of objects up to 100 pounds or more.

Nice To Haves

Supervisory experience.

Responsibilities

Support the Group Sales or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
Provide daily direction to department associates and prepare task lists.
Execute merchandising directives and maintain corporate planograms.
Help ensure pleasant, productive customer experiences and maintain a high level of personal customer service.
Assist with staffing, interviewing, selection recommendations, training coordination, performance appraisal input, and weekly work schedules.
Coach and motivate associates to support customer relations and a productive, team-oriented work environment.
Resolve customer and associate opportunities in coordination with the Group Sales or Department Manager and Human Resources Manager.
Maintain product expertise through ongoing training and conduct product demonstrations for staff.
Assist with special events, pricing and UPC integrity, assortment decisions, inventory accuracy, and the display, signing, and pricing of advertised items.
Assist department leadership with supervisory responsibilities, including planning and assigning work, directing and evaluating performance, addressing complaints, and resolving problems.
Assist customers in making purchasing decisions by identifying and evaluating their needs and recommending products.
Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
Perform other duties as assigned.