Marine Team Lead - Full Time

Bass Pro Shops•Grand Prairie, TX

About The Position

Under the supervision of the Group Sales or Department Manager, the Marine Team Lead gives daily direction to department associates and supports merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service. The role supports departmental sales, gross margin, inventory shrinkage, and payroll goals while helping deliver a pleasant, productive, and legendary customer experience. The Team Lead assists with staffing, interviewing, training, scheduling, coaching, performance feedback, and resolving customer and associate concerns. The role maintains product knowledge, conducts demonstrations, helps coordinate special events, and supports accurate assortments, inventory, pricing, displays, signage, and promotional execution. Duties are performed within company policies and applicable laws, using independent judgment to assess needs, solve problems, and recommend improvements.

Requirements

High school diploma or equivalent.
2 to 4 years of experience in retail sales.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to read and analyze reports.
Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
Ability to conduct meetings and group presentations.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and corporate staff.
Ability to perform duties within company policies and procedures, analyze problems, assess needs, and exercise independent judgment.

Nice To Haves

Supervisory experience.

Responsibilities

Support the Group Sales Manager or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
Provide daily direction to department associates and prepare task lists.
Execute merchandising directives and maintain corporate plan-o-grams.
Help ensure a pleasant and productive shopping experience for customers.
Assist with staffing, interviewing, hiring recommendations, training, performance appraisal input, and weekly work schedules.
Coach and motivate associates to support positive customer relations and a productive, team-oriented work environment.
Resolve customer and associate concerns in coordination with the Group Sales Manager or Department Manager and Human Resources Manager.
Maintain a high level of customer service and achieve customer service results above the company average.
Maintain product expertise through ongoing training and conduct product demonstrations for staff.
Assist with special events, pricing and UPC integrity, product assortments, inventory accuracy, and the display, signage, and pricing of advertised items.
Support supervisory responsibilities in accordance with company policies and applicable laws, including planning and directing work, evaluating performance, addressing complaints, and maintaining a harassment-free environment.
Help customers make buying decisions by identifying and evaluating their needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical, dental, and vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.