Team Lead - Marine

Bass Pro Shops•Sayreville, NJ

6d•$22 - $25

About The Position

The Team Lead - Marine provides daily direction to associates in a store department under the supervision of the Group Sales or Department Manager. The role supports department sales, gross margin, inventory shrinkage, and payroll goals while overseeing merchandise presentation, inventory control, pricing, stocking, sales enhancement, and customer service activities. The Team Lead helps create a pleasant and productive shopping experience, maintains product expertise, and supports department staffing, associate training, scheduling, coaching, and performance feedback. The role also assists with special events, merchandise assortments and displays, pricing and UPC accuracy, inventory accuracy, and compliance with company policies and applicable laws. The position provides customers with buying assistance and promotes programs such as CLUB Membership, VOC, and In-Store Pick-up. This role requires frequent standing and walking during shifts, regular communication, and occasional lifting, use of ladders, machinery, power tools, and motor vehicles or heavy equipment. The posted starting pay rate is $22.00–$24.75. The position is full time, with benefits including medical, dental, vision, retirement savings, paid holidays, paid vacation, and paid sick time.

Requirements

High school diploma or equivalent.
Two to four years of experience in retail sales.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to read and analyze certain reports.
Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
Ability to conduct meetings and presentations for groups.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale systems, and inventory management systems.
Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and corporate staff.
Ability to stand and/or walk constantly during a shift.
Ability to communicate constantly to exchange information.
Ability to move objects up to 20 pounds constantly and occasionally move or lift objects up to 100 pounds or more, using a team lift as needed.

Nice To Haves

Supervisory experience.

Responsibilities

Support the Group Sales Manager or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
Provide daily direction to department associates and prepare task lists.
Execute merchandising directives and maintain plan-o-grams established by the Corporate Office.
Help ensure a pleasant and productive shopping experience for customers.
Assist with staffing, interviewing, selection recommendations, training coordination, performance appraisal input, work scheduling, coaching, and motivation of associates.
Resolve customer and associate opportunities in coordination with the Group Sales Manager or Department Manager and Human Resources Manager.
Maintain a high level of personal customer service and achieve customer-service results above the company average.
Maintain product expertise through ongoing training and conduct product demonstrations for staff.
Assist with coordinating special events; maintaining pricing and UPC integrity; determining assortments; ensuring inventory accuracy; and displaying, signing, and pricing advertised items correctly.
Assist with supervisory responsibilities, including planning and assigning work, directing and evaluating performance, addressing complaints, resolving problems, and maintaining a positive, harassment-free work environment.
Help customers make buying decisions by identifying and evaluating their needs and making product recommendations.
Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
Perform other duties as assigned.