Marine Team Lead - Full Time

Bass Pro Shops • Grand Prairie, TX

4d

About The Position

Under the supervision of the Group Sales or Department Manager, the Marine Team Lead gives daily direction to associates in a store department. The role supports merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.

The Team Lead supports departmental sales, gross margin, inventory shrinkage, and payroll goals; coordinates associate direction, training, schedules, coaching, and performance input; and helps ensure a productive, customer-focused team environment. The position also supports merchandising directives, plan-o-grams, special events, pricing and UPC integrity, product assortments, inventory accuracy, displays, and advertised-item signing and pricing.

The role provides a positive shopping experience by assisting customers with buying decisions, evaluating their needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. The Team Lead maintains product expertise through ongoing training and conducts product demonstrations for staff. Other duties may be assigned.

Requirements

• High school diploma or equivalent.
• 2 to 4 years of experience in retail sales.
• Ability to calculate figures and amounts such as discounts, commissions, and percentages.
• Ability to read and analyze reports.
• Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
• Ability to conduct meetings and presentations for groups.
• Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
• Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and corporate staff.

Nice To Haves

• Supervisory experience.

Responsibilities

• Support the Group Sales Manager or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
• Provide daily direction to department associates and prepare task lists.
• Execute merchandising directives and maintain corporate plan-o-grams.
• Ensure customers have a pleasant and productive shopping experience and provide a high level of customer service.
• Assist with staffing, interviewing, selection recommendations, associate training, performance appraisal input, weekly work schedules, coaching, and motivation.
• Resolve customer and associate issues with the Group Sales Manager or Department Manager and Human Resources Manager.
• Maintain product expertise through ongoing product knowledge training and conduct product demonstrations for staff.
• Assist with coordinating special events and maintaining pricing and UPC integrity, proper assortments, inventory accuracy, and the display, signage, and pricing of advertised items.
• Support supervisory responsibilities in accordance with company policies and applicable laws, including planning and assigning work, evaluating performance, addressing complaints, and resolving problems.
• Assist customers with purchasing decisions by identifying and evaluating needs, recommending products, and promoting programs including CLUB Membership, VOC, and In-Store Pick-up.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401(k) retirement savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED