Team Care Coordinator

Healthcare Outcomes Performance Company • Saint Augustine, FL

2d

About The Position

The Team Care Coordinator supports physicians and the clinical team by coordinating patient care, managing provider schedules, and helping ensure efficient clinic operations. The role works closely with providers to document patient visits, coordinate surgeries and therapy orders, and support a positive patient experience.

The position is based at the St. Augustine location. It is a full-time role in a standard medical office environment; travel between clinic locations may be required. The work involves frequent sitting and occasional standing and walking, along with use of computers and standard office equipment.

Requirements

• High school diploma or GED preferred.
• Surgery scheduling experience required.
• Strong organizational, communication, and interpersonal skills.
• Excellent typing and computer proficiency; 40 WPM preferred.
• Ability to multitask, prioritize, and work effectively in a fast-paced environment.
• Strong attention to detail and ability to maintain accurate medical documentation.
• Ability to work independently while providing outstanding patient service.

Nice To Haves

• Medical background, including Anatomy coursework, Certified Medical Assistant (CMA), or a healthcare-related degree.
• Athena experience.
• Knowledge of orthopedic healthcare.

Responsibilities

• Accompany providers during examinations and document patient histories, physical exams, procedures, and treatment plans.
• Handle and triage patient phone calls professionally and promptly.
• Schedule office visits, procedures, and surgeries.
• Manage physician and physician assistant clinical and surgical schedules.
• Submit and renew physical therapy orders.
• Call in prescriptions and medication refills as authorized by the provider.
• Coordinate patient care while maintaining accurate documentation and communication.
• Maintain patient confidentiality and comply with HIPAA guidelines.
• Support providers and clinical staff to ensure efficient daily operations.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED