Team Coordinator

the LEGO Group•Richmond, VA

About The Position

The Team Coordinator provides primary support to prepack line operators and removes obstacles that prevent the area from meeting its goals. The role works closely with the Prepack Supervisor and line operators to achieve safety, quality, and production targets. It supports daily manufacturing operations through safety and quality compliance, production planning and tracking, troubleshooting, workforce coordination, training, maintenance programs, and continuous improvement. The coordinator also participates in local projects and daily meetings, and helps create a work environment aligned with the organization’s principles and values. The position is offered on a 7 AM–7 PM shift using a 2-2-3 schedule. Compensation is $32.30 per hour, paid weekly. The advertised salary range is $32.30–$32.30 per hour. The workplace is the office, store, or factory specified in the advert. The company describes a hybrid model that may offer work from home up to two days per week, with applicability to this role and team to be discussed with the People Leader.

Requirements

  • Associate degree or technical diploma in Manufacturing, Industrial Technology, Production, or a related technical field preferred; equivalent manufacturing experience may be considered.
  • 2–4 years of experience in a high-speed manufacturing or production environment.
  • Experience coordinating or supervising production teams of at least 40 hourly employees.
  • Strong knowledge of Good Manufacturing Practices (GMP) and safety standards in a production environment.
  • Ability to monitor and drive team performance using production KPIs such as safety, quality, output, and downtime.
  • Strong troubleshooting and problem-solving skills, including root cause analysis and implementation of corrective actions.
  • Ability to coordinate daily production activities and assign tasks to ensure smooth and efficient line operations.
  • Strong communication skills for interacting effectively with team members, supervisors, and cross-functional partners.
  • Strong organizational and time-management skills, including the ability to manage changing production priorities.
  • Ability to coach, guide, and support team members to promote adherence to operational standards and team development.

Nice To Haves

  • Associate degree or technical diploma in Manufacturing, Industrial Technology, Production, or a related technical field.

Responsibilities

  • Provide primary support to prepack line operators and remove obstacles that prevent the area from achieving its goals.
  • Collaborate with the Prepack Supervisor and line operators to meet safety, quality, and production targets.
  • Promote and ensure employee safety and security through organizational processes and tools, including proactive safety, risk place assessment, process confirmation, LOTO, Stop, Call & Wait, and emergency procedures.
  • Execute the escalation process independently, promptly, and appropriately with leaders and support areas.
  • Solve problems through root cause analysis and implement actions and improvements.
  • Support safety investigations and incident management, and implement and follow up on resulting actions.
  • Ensure compliance with safety and quality standards, including product safety, the QA Handbook, and the Integrated Management System; conduct hourly follow-up and take appropriate action to maintain product quality.
  • Conduct quality walks and audits, and lead line-cleaning activities.
  • Support quality investigations and implement and follow up on actions.
  • Ensure production plan fulfillment, optimize resources, and produce in sequence or according to the production plan.
  • Track and report production line performance hourly, taking appropriate action when results are below expectations.
  • Address process deviations efficiently by involving support departments and leaders.
  • Track labor efficiency daily.
  • Follow up on production-area costs, including materials, scrap, indirect materials, and peripheral equipment.
  • Perform and ensure completion of Autonomous Maintenance and Process Confirmation programs in the area.
  • Implement and execute 5S, problem solving, and LEGO Continuous Improvement (LCI) tools on the shop floor.
  • Follow up on, execute, and fulfill the training plan.
  • Foster a work environment based on organizational principles and values, and uphold ethical integrity.
  • Represent Production in local projects, including line or equipment installations, process changes, and major improvements.
  • Participate in daily meetings and report area status.

Benefits

  • Enhanced paid family care leave.
  • Life and disability insurance.
  • Access to the Headspace App and wellbeing initiatives and programs.
  • Colleague discount, available from day one.
  • Bonus scheme when goals are reached, if eligible.
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