Team Coordinator

Hope House Foundation • Norfolk, VA

3d • $63,022 - $68,022

About The Position

Hope House Foundation is seeking a Team Coordinator to lead a team of Direct Support Professionals providing high-quality support to adults with developmental disabilities. The role focuses on mentoring staff, championing inclusion, and helping individuals live fulfilling, independent lives. The position is located near Ghent in Norfolk, Virginia, and is full-time, exempt, on-call, and scheduled Monday through Friday from 10 a.m. to 6 p.m. The listed salary range is $63,021.62–$68,021.62 per year.

The Team Coordinator supports staff and individuals receiving services, promotes person-centered practices, helps meet medical, financial, and recreational needs, and provides leadership during crises. The role also handles quality assurance, compliance, records, scheduling, payroll, and billing.

Requirements

• High school diploma or GED.
• Experience in human services or a related field; one or more years in a supervisory or leadership role is preferred.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Ability to support individuals with developmental disabilities in community or residential settings.
• Openness to person-centered practices and daily living support strategies.
• Ability to maintain confidentiality, stay calm under pressure, and respond professionally to crisis situations.
• Strong problem-solving, time-management, and organizational skills.
• Comfort using technology for documentation, scheduling, and communication, including basic computer skills and electronic records.
• Valid driver's license, acceptable driving record, and reliable transportation.
• Ability to meet the physical requirements of the job, including lifting, standing, walking, and assisting individuals.
• Must meet state and agency background check requirements.

Nice To Haves

• Associate's or bachelor's degree in Human Services or a related field.

Responsibilities

• Coach and support a team of Direct Support Professionals.
• Lead team meetings, set goals, and foster a positive team culture.
• Provide quality assurance, manage records, and ensure service excellence.
• Assist individuals with daily living skills such as cooking, cleaning, and shopping.
• Support the medical, financial, and recreational needs of individuals receiving services.
• Provide on-call leadership and crisis intervention when needed.
• Ensure compliance with Medicaid waiver and licensure regulations.
• Handle scheduling, payroll, and billing.

Benefits

• Health insurance, with up to 93% paid, including vision coverage.
• Dental and life insurance, 100% paid.
• Optional disability insurance, additional life insurance, and flexible spending accounts.
• 12 paid holidays and generous leave.
• 401(k) and retirement profit-sharing.
• Training and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED